Job Description

We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We've got an exciting opportunity for you to join us as an assistant store manager.


Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Working with your store supervisors, you'll lead the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.


To be successful in the role, you'll have previous experience in leading a team in a dynamic retail or hospitality environment. You'll champion our mission and values to create our Starbucks experience for our customers and partners. Working closely with your store manager, you'll get to know your market and the competition to identify opportunities to drive store profitability and your business forward. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: ?


Executing store operations during scheduled shifts, including organising opening and closing duties, upholding Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift ? Collaborating with the store leadership team to guide great shifts, providing support to partners, and inspiring the Starbucks Experience for both partners and customers. Inspiring and motivating the store team to create best moments for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience ? Seeing challenges as opportunities for continuous improvement to drive operational excellence ? Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance ? Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets and supporting the recruitment of world class and diverse talent that meets the store needs ? Cascading and rolling out of new initiatives to enable operational excellence and drive business results ? Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations ? Setting challenging and realistic goals to drive engagement and improve partner performance

Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.

Does this sound like you?


Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.


Join us and we can offer you benefitssuch as...
Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year. Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast. Friends and Family discounted stays from 49 including breakfast 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill 30% discount on and off shift in our Village Hotel Starbucks stores Excellent training and development including our Rising Stars and Talent Academy programmes A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform. Discounts and cashback offers on many High Street Brands and Supermarkets. A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually. Financial wellbeing support and salary drawdown via Wagestream Access to our Employee Assistance Programme, offering support and counselling Flexible working hours A fun, supportive and inclusive work environment with regular team events Excellent Reward and Recognition Incentive schemes Anniversary rewards for key milestones of service Electric car salary sacrifice scheme Have your birthday off guaranteed Discounted Health Cash plan and Sick pay Insurance. A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities. Enhanced maternity and paternity benefits and pay Company Pension scheme Life Insurance T&C's apply based on your contract

We are passionate about delivering exceptional hospitality. We are obsessed with making our guests welcome and look for opportunities to exceed expectations with a product that delivers everything under one roof.


Join the team that Work, Grow & Play the Village Way!




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