Job Description

Main Tasks and Objectives

Maintain a parts database ensuring sufficient information is available for correct identification in line with the needs of the business.

Work with the service delivery team to ensure parts are stocked to the correct specifications for new and existing customers.

Monitor part needs to ensure sufficient stock is available to fulfil requests.

Identify alternative solutions or utilise forward stock locations when required.

Produce and distribute the daily outstanding parts analysis

Ensure that all FSL stock transfers are completed daily.

Create all new Part Numbers in the METRIX management system

Co-ordinate the spares purchasing as necessary for Break Fix outstanding calls.

Monitor and request updates from the operational teams on all outstanding calls including accurate promise dates and availability of customer owned stock.

Ad hoc ticket requests

To be prepared to undertake any other reasonable tasks as required by my Line Manager which may be designated from time to time.

In addition to the above duties the post holder must be prepared to undertake such additional duties which may result from changing circumstances.

Outcomes and Deliverables

Correct parts are available to meet business needs.

Old calls are minimised due to effective part or alternative planning

Vista Values

Customer Focused

Teamwork

Professional Standards

Creative and Innovative

Passionate and Proud

Responsible and Accountable

Ethical

Honesty

Trust and Respect

Environmental Sustainability

Socially Responsible

Benefits

Free on-site parking

Free healthcare

Group Income Protection

Life assurance

Job Types: Full-time, Temporary, Fixed term contract
Contract length: 6 months

Pay: 25,000.00 per year

Benefits:

Casual dress Company pension Free parking On-site parking Private medical insurance
Work Location: In person