SCT (Store Computer Technology)

Main Tasks and Objectives Providing 1st and 2nd line desktop support. To resolve systems issues raised within the business by the management team and users. Manage incoming support requests via ticket portal, email, and telephone as efficiently as possible until…

Main Tasks and Objectives To lead the team providing 1st and 2nd line desktop support. To resolve systems issues raised within the business by the management team and users. Manage incoming support requests via ticket portal, email, and telephone as…

Main Tasks and Objectives · Monitor trends of component usage, using relevant Metrix reports and placing purchase requests to ensure that the correct level of stock is held to meet department needs. · Store and control all Consumables Spare parts…

To answer first line phone calls on Vista’s IT Helpdesk, this will include call logging and undertaking first line fixes, also directing calls to 2nd and 3rd line resolvers as required. The role will also support Vista’s the technical services…

JOB TITLE: HDI Technician (Hangering, Delivery and Installation) Department: Project Services Location: Cardiff Office Reports To: HDI Senior Technician Purpose: To test and refurbish customer equipment to aid the project services team Main Tasks and Objectives · Imaging/building/configuring/testing IT systems…

Purpose: To assist the project service managers (PSMs) to plan and manage the resources for client projects. To assist and deputise for the senior project services co ordinator in leading the administration team Main Tasks and Objectives: · To plan…

The Deployment department oversees the management and implementation of Images held by the company for the respective customers. Supports customers by monitoring and completing calls and tasks as set out by the customer demand and the service delivery team. Completes…