Job Description

Important: Assessment/Interview Notice

Applicants

must be available

for an

assessment and interview on Friday, 30th May 2025 at 11:00 a.m.

Please

do not apply

if you are unable to attend on this date.

? Language Requirements

Fluency in English is essential

Proficiency in Chinese (Cantonese or Mandarin) is preferred

? Company Overview

Wing Yip

is the UK's leading Oriental food retailer, proudly serving both trade and public customers. With over 35 years of successful operation, we run four retail stores and a Central Distribution Centre, employing approximately 370 dedicated team members. As we continue to grow, we are looking for enthusiastic and driven individuals to join our dynamic team at our newly refurbished

Nechells

store.

? About the Role

This position is based at our

Croydon store

and plays a critical role in managing stock movement and supporting warehouse operations. You'll be responsible for processing internal orders and inter-branch transfers via our warehouse management system (Korber), while also conducting regular cycle counts across both the warehouse and shop floor.

We're seeking someone who is

proactive, detail-oriented

, and quick to learn new systems and processes. The role involves working in a

fast-paced environment

and requires

flexibility

, including occasional shift changes and participation in out-of-hours stock counts.

? Key Responsibilities

Customer Service & Product Management

Provide excellent customer service and ensure a consistently high customer experience Ensure products are: Fully stocked and promptly replenished Properly rotated to minimise waste Displayed in line with company standards Handled with care to reduce damage Maintain clear, accurate, and legally compliant pricing Follow food safety guidelines for chilled and frozen goods Keep workspaces clean, tidy, and well-organised

Stock Management & Control

Maintain accurate stock records and promptly investigate discrepancies Identify and address shortages, damages, or incorrect data entries Collaborate with store managers and relevant departments to resolve stock issues Ensure incoming stock is correctly labelled and stored Conduct scheduled and ad-hoc physical inventory (PI) checks Manage internal and external stock queries efficiently Coordinate collection and return of stock from off-site storage as needed

Health, Safety & Team Support

Comply with all health and safety procedures and report any hazards immediately Use equipment safely and responsibly Support customers and assist across departments as needed Ensure compliance with food safety standards Assist with stock replenishment as required Carry out any other reasonable duties as assigned by management

Personal Development

Demonstrate a commitment to continuous learning and business knowledge Adhere to stock control procedures to maintain inventory accuracy
? Skills & Experience

Strong attention to detail and organisational skills Experience with warehouse systems (Korber experience is a plus) Ability to work well under pressure and adapt to shifting priorities Excellent communication and teamwork skills Flexible approach to working hours and tasks
? About You

We're looking for someone who:

Is energetic, reliable, and takes initiative Learns quickly and adapts to different tasks and systems Works effectively within a team and communicates clearly Is flexible with scheduling, including occasional evening or weekend shifts Is looking for long-term, stable employment (minimum 12-month commitment)

Application Note:

Only applicants who submit an

up-to-date CV

will be considered.

Job Type: Full-time

Pay: From 12.71 per hour

Benefits:

Canteen Company events Company pension Employee discount Free parking Referral programme
Schedule:

Day shift
Work Location: In person