We are seeking a friendly and professional Greeter to warmly welcome visitors and customers to our establishment. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to create a welcoming environment. This paid position offers an opportunity to develop organisational and interpersonal skills while representing our brand in a positive manner. Multilingual abilities, particularly in English and Spanish, are highly desirable to assist diverse clientele effectively.
Duties
Greet all visitors and customers with a warm and professional demeanour
Provide information about services or products as required
Manage queues efficiently, ensuring smooth flow of visitors
Assist with basic merchandising tasks to enhance the customer experience
Upsell products or services where appropriate to maximise sales opportunities
Maintain organisation of the reception area, ensuring it remains tidy and welcoming
Answer phone calls courteously, demonstrating excellent phone etiquette
Direct visitors to relevant departments or personnel promptly
Support organisational tasks such as scheduling appointments or managing visitor logs
Utilise time management skills to prioritise tasks effectively throughout shifts
Qualifications
Fluency in English
Strong communication skills with an approachable manner
Organised with good organisational skills to manage multiple tasks efficiently
Basic maths skills for handling transactions or data entry
Experience in merchandising or retail is beneficial but not essential
Excellent phone etiquette and customer service skills
Ability to work well under pressure and adapt quickly to changing priorities
Multilingual or bilingual abilities are preferred to serve diverse customer bases effectively
This role offers an engaging environment where excellent interpersonal skills and organisational abilities are valued. The successful candidate will play a vital role in creating a positive first impression for all visitors.