Job Description

Who We Are:

We're the one of the UK's leading sci-fi and cult entertainment providers. We're a niche in the market and a haven for all things sci-fi. From comics and books to lightsabers and collectibles, our Forbidden Planet stores are the place to go.

Summary:

Our Store Managers are accountable for all aspects of retail store operations. From delivering exceptional customer service to ensuring all areas of the store are performing and running like clockwork.

A few key responsibilities:

? To set targets and standards for staff in relation to Company Objectives.

? To set, demonstrate and monitor high standards of customer service.

? To maximize sales through effective use of promotions, display and events.

? To monitor stock levels and liaise with Head Office (HO) and Heads Of Department (HODs) as needed to maximize sales and manage costs.

? To review store procedures and introduce initiatives to increase efficiency whenever possible.

? To provide constructive, timely and specific feedback to direct reports.

? To build teams, lead by example and provide a positive and supportive working environment.

? To hold effective meetings with direct reports and conduct effective staff forums.

? To build constructive working relationships with all colleagues

? To own all store problems and seek to resolve them in a timely way

? To manage and encourage staff development throughout the store.

? To review store procedures to maximize efficiency and ensure company goals are met.

? To drive sales through effective merchandising and display and good stock availability.

? To participate in annual stocktake as required.

Who We're Looking For:

A minimum of 2 years' experience as a leader, someone who has managed a large retail team before in a fast paced retail environment

An appreciate and understand of Forbidden Planets culture and its appeal to a large market

A problem solver, someone who tackles issues head on

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Work Location: In person

Expected start date: 01/12/2021