Job Description

Position

We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.'s continued legacy.




As Tiffany Store Managers, we embody the Tiffany brand with joy and inspire our teams to achieve excellence. We foster a winning spirit, leading by example to celebrate and cherish all clients. As agile entrepreneurs, we always seek out new opportunities to build long-lasting personal connections.

Thoughtful

Drive team accountability in delivering unparalleled service and achieving store KPIs (sales, client experience, operational excellence) Demonstrate an entrepreneurial mindset and strategic vision that incorporate sales, clients and teams' development Lead by example and actively coach the team on the sales floor, supporting professional growth and development Possess a deep market understanding, insights on competitors' practices and cultivate a strong network in respective communities to enhance the client experience Ensure compliance with Tiffany & LVMH procedures; facilitate seamless collaboration between client-facing and operational teams Create an inclusive and supportive team environment, centered on the belief that People Make the Difference

Curious

Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship, brand commitment and integrity Demonstrate active listening, connect with clients and teams by asking strategic questions and establishing lasting relationships Collaborate with headquarters and regional teams to share feedback about store needs Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately

Optimistic

Empower team to reach their potential, exercise resilience and celebrate innovation Lead by example with a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy Motivate and guide team to exceed goals and strategically assume new, challenging assignments Drive team adoption of new tools, systems, and ways of working

Your Profile

Minimum of 7-10 years of sales management experience Sales and clienteling leader in an omnichannel luxury environment with proven track record in achieving commercial results Leadership and interpersonal skills: inspiring and trusted leader with demonstrated capability in recruitment, development and retention of talents for both client facing and operation teams Passion for luxury retail environments; jewelry / watch expertise is a plus Established high-end network; ability to cultivate connections and expand client-base Organized and efficient, with track record in retail operational excellence and related digital tools and KPIs Experience overseeing in-store operational and omnichannel activities, ensuring store inventory accuracy and accountability Flexibility to work non-traditional hours, including days, nights, weekends, and holidays Preferred: A college/university degree

TIFFANY & CO.

MAISON

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Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world's most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler's core values of inventiveness, craft and joy in designs that endure across generations.


As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.