Job Description

Do you have a passion for cooking and strong leadership skills? ProCook, the UK's fastest-growing kitchenware brand, is seeking a dynamic Store Support Manager (Floating Store Manager) to oversee multiple locations and ensure exemplary service across our stores!
Your Role:
As a Store Support Manager, you'll be the versatile leader who steps in wherever needed, ensuring that each store operates smoothly and efficiently while inspiring our teams to deliver exceptional customer experiences.
A Typical Day Involves:

• Traveling between stores to provide support and leadership.
• Briefing and motivating teams to meet daily sales targets.
• Engaging with customers to offer product knowledge and support.
• Coaching team members on best practices for customer service.
• Ensuring that store standards are maintained in line with ProCook's brand values.

Requirements
What We're Looking For:

• Proven experience in retail management or a similar role.
• Strong leadership and motivational skills.
• Passion for cooking and customer service excellence.
• Ability to adapt quickly to different store environments.
• Strong organisational and communication skills.
• Willingness to travel between store locations as needed - this role covers the North, North - West of England and Northern Ireland

Why Join Us?
At ProCook you will be part of a passionate team who offers exceptional customer service. Enjoy a competitive salary, opportunities for growth, and the chance to make a significant impact in a rapidly expanding company. If you're ready to take on the challenge, we'd love to hear from you!
Benefits
Why You'll Love Working at ProCook:

• Salary is between 34,000 - 36,000 depending on experience.
• Period bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced parental leave.
• Generous staff discount.
• Annual paid volunteering day.
• Employee Assistance Programme.
• Friends and Family Referral Scheme.

We Welcome Everyone
At ProCook we are committed to diversity and inclusion, and we welcome applications from people of all abilities.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible.
About ProCook's Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do.
As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.
By joining our team, you will contribute to our efforts in creating a positive impact on the planet.