Job Description

Location: Remote, UK. Salary: 16,000 - 17,400pa (FTE 25,000-29,000 pa) Hours: 21 hours per week - Monday - Wednesday (fixed days - Job Share) Contract type: Permanent Application deadline: 15th June 2025 Interview Date: 7th May 2025

Join our team

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.


We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person two or three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues.


We are pleased to offer this role as a job share, working Monday, Tuesday and Wednesday. Previous applications need not apply.


The Stories Officer sits in the Marketing and Communications team and will focus on:


Assist in managing storytelling requests from across RNID, providing vital support and crafting impactful and compelling narratives.

You'll be gathering and shaping powerful authentic stories that highlight the impact of RNID's work, supporting RNID's strategic goals.

When you join us, you'll dive straight into important campaigns like our Protect Your Hearing Campaign, helping to craft meaningful stories. You might find yourself out on location, capturing powerful stories firsthand from our amazing storytellers or coordinating a photo shoot featuring one of our celebrity supporters.

What you will be doing

You will:


Work closely with the Stories & Celebrity Manager, identify, interview, and write-up case study stories from people who are deaf, have hearing loss, or tinnitus to support RNID's campaigns, media, and fundraising efforts.

Manage and update our centralised database of case studies, celebrities, and influencers, ensuring all stories across the charity are recorded for effective stewardship. Maintain storyteller profiles, contact details, permissions, and consent forms while ensuring GDPR compliance in data collection and storage.

Collaborate with PR, fundraising, digital, and campaigning teams to integrate storytelling into their work, identify their needs, and match case studies or celebrities to relevant projects.

Support the development and delivery of storytelling content across multiple platforms, including social media, website, press, and marketing materials, ensuring content meets accessibility standards.

Manage multiple internal and external storyteller requests.

You

We are looking for an individual with a passion for storytelling and a deep commitment to amplifying the voices of people who are deaf, have hearing loss or tinnitus.


You will have excellent writing skills, with experience in journalism, PR, or a similar field, and a strong ability to craft compelling narratives that engage and inspire. Your interviewing skills will be key, as you'll need to connect with people from diverse backgrounds, ensuring they feel comfortable and confident sharing their stories.


Sensitivity and empathy will be essential as you capture authentic, impactful stories. In addition, you'll be an exceptional multitasker, able to manage multiple storytelling requests and competing priorities with ease. Your proactive and creative approach will drive you to consistently find new ways to tell powerful stories that align with the charity's mission and strategic goals.


If you are driven by the power of storytelling and want to make a real difference, we would love to hear from you.

What we can offer you

Your benefits include:


28 days annual leave plus all bank holidays (pro rata for part-time). Plus 2 wellbeing days for extra flexibility. Sickness benefit entitlement from day one. Fully remote working with no core hours. 26 remote working allowance every month. Two in person whole staff conferences a year. Pension scheme with 4% employer contribution. Life Assurance of 2 x annual salary. Employee assistance programme that provides counselling sessions. Additional benefits for maternity, paternity and adoption. Hospital Saturday Fund health benefit. Access to a discounted event ticketing platform.

Our commitment to diversity

We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.

Disability Confident

RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.


It is important to note that in certain recruitment situations such as high-peak times, the employer may need to limit the overall numbers of interviews offered. This will include the number of interviews offered to disabled people that meet the minimum criteria for the job.