NEW OPPORTUNITY AS GENERAL MANAGER AT STRADIVARIUS-
A bit about us!
Inditex is one of the largest retailers in the world, with 7 brands in the UK which are Zara, Pull & Bear, Massimo Dutti, Bershka, Oysho,Stradivarius & Zara Home. We have over 7,000 people who make up the Inditex UK & Ireland group!
What's it like to work with us?
We are proud to call ourselves Inditex and believe our brands are truly a special place to work. We celebrate diversity and welcome team members from all different backgrounds. We look for people who bring new cultures, experiences and perspectives that not only drive the business forward but make this an exciting and vibrant company to be part of.
We have a commitment to our people as they are at the heart of everything we do. Our company values are all about 'putting people first'. We believe in our 5 core values which are 'Show that you care, connect with your team, be fair and transparent, grant autonomy & lead by example'. These values sit at the heart of every role here at Inditex. Working for us is more than just a job; it's somewhere to build a career you are passionate about. We provide everyone with a collaborative and fun place to work, so if this sounds like a culture and environment you want to be a part of, we'd love to meet you!
How we imagine you:
We are seeking passionate people with attention to detail that are looking for a challenging yet rewarding career in fashion. You should have a track record of commerciality, people management and an understanding of customer service. You should be able to work in a fast-paced environment and be able to multi task between your key responsibilities.
Competive Salary
Up to 25% employee discount across all our brands on our fantastic products, including sale.
Auto-enrolment into our pension plan.
Monthly sales target incentive scheme.
Employee of the Month programme.
Refer A Friend Bonus Scheme.
Access to our Internal Development Platform.
28 day holiday allowance.
Job Types: Full-time, Permanent
Benefits:
Company pension
Cycle to work scheme
Employee discount
Referral programme
Sick pay
Store discount
Schedule:
8 hour shift
Day shift
Weekend availability
Supplemental pay types:
Bonus scheme
Application question(s):
What are your salary expectations?
Do you have the right to work in the UK?
Work Location: In person
COMMERCIAL CAPABILITY
Stock Management and Sales
To ensure that order and replenishment are done timely and effectively
To ensure that the store is merchandised according to the best sellers and current trends
To ensure that the stockroom is organized efficiently
Sales, Hours & Productivity
Sales: To use commercial information and product knowledge to drive sales and other activity in the store using the internal tools provided
Sales: To drive marketing initiatives and sales performance
Hours: To manage the budget of hours in the store effectively
Rota: To design the ideal rota to ensure you have people in the right place at the right time
Productivity or cash/unit: To meet the budget or to have all procedures in place to make it happen, monitoring and taking corrective actions when necessary
Competitors awareness: To be aware, involved and create and manage relationships and / or do Competitor Shopping giving relevant feedback to appropriate parties such as product managers, regional managers and teams
Stores Procedures and Cost Control
To meet the targets or to ensure that procedures are in place, driving them, monitoring and putting corrective actions in place when necessary, for all the following procedures:
Security and Shrinkage
Cash desk management
Administration management
Health and Safety
To control stationary, cleaning, telephone, post, maintenance, uniforms and travel costs in line with Company budgets
Customer Service
To follow the minimums of customer service consistently and drive the team to ensure that these minimums are maintained across the store
People Management Procedures
To ensure that procedures are in place, driving them, monitoring and putting corrective actions in place when necessary for all the following procedures
Payroll and Payroll System (TGT, rotas)
HR: ER processes
Recruitment
Learning & Development
LEADERSHIP CAPABILITY
Role Model
Please see Skills & Attitudes section below
Communication
To have clear, timely and effective communication with Head Office, Product Managers, Brand Manager / HR Manager and with the store overall with the relevant follow-ups
To manage conflict effectively respecting Company standards
Developing People
To give and receive constructive and honest feedback and criticism for/from people they work with in a positive manner and to use it for their own development and their team
To develop the team through performance reviews and Personal development plans with the relevant follow-ups
To ensure that inductions and relevant training are carried out for all employees
To manage succession plans in the store (including Company development programs)
To manage performance of the relevant employees and to coach them when needed
INDINDITEXSM
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