At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
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The opportunity:
We are seeking a multifaceted individual to be our
Strategic Operations Executive Partner.
This unique position blends the strategic oversight of a Sales Operations Executive, the critical administrative support of an Executive Assistant, and the operational efficiency focus of a Business Manager. The successful candidate will enhance sales effectiveness, provide comprehensive support to the senior sales team, and drive initiatives to ensure smooth and efficient sales operations .
This role requires a process-oriented, empathetic, highly organised, detail-oriented, and adaptable professional with strong communication skills and the ability to manage diverse responsibilities.
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What you'll be doing:
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Sales Operations & Analytics
Sales Process Optimization:
Streamline and improve sales workflows, methodologies, and tools to increase efficiency and productivity.
CRM Management:
Ensure CRM maps to sales process, making it frictionless for the sales team to maintain data integrity and use the CRM systems (Salesforce and HubSpot), providing process flows, documentation, training and support to the sales team as needed.
Data Analysis & Reporting:
Develop and maintain sales reports, dashboards, and key performance indicators (KPIs) to provide actionable insights for sales performance, pipeline management, and forecasting.
Sales Enablement:
Assist in the development and deployment of sales training materials, playbooks, and resources to support sales team effectiveness.
Compensation Support:
Collaborate with finance and HR on sales incentive programs and commission calculations.
Executive Assistant & Strategic Support for the sales team
Pitch and Proposal support:
Coordinate... write... assemble...
Market Research:
Conduct research to identify market trends, competitive landscapes, and opportunities for sales growth.
Meeting Preparation:
Prepare agendas, presentations, reports, and other materials for meetings, take minutes, and track action items.
Confidentiality:
Handle sensitive and confidential information with discretion and professionalism.
Business Management & Operational Efficiency
Budget Oversight:
Assist in monitoring revenue pipeline, including targets, leads, opportunities, and contracts.
Process Improvement:
Identify bottlenecks and inefficiencies in sales processes and propose solutions for optimisation.
WHAT WE WANT FROM YOU:
Experience with Reporting
Experience with CRM
Experience with Forecasting
LIFE AS A SATALIAN
As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in the industry. Satalia, a Wunderman Thompson Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight-knit team of high performing colleagues.
Led by our founder and WPP Chief AI Officer Daniel Hulme, Satalia's ambition is to become a decentralised organisation of the future. Today, this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer truly flexible working and allow our employees to find the working practice that makes them most productive. At Satalia, your opinion matters and your achievements are celebrated.
Satalia is home to some of the brightest minds in AI and if you're looking to join a company who not only values autonomy and freedom, but embraces a culture of inclusion and warmth, we'd love to hear from you.
We aim to respond to all applications within 2 weeks. If you have not heard from us within 2 weeks this means your application has been unsuccessful.
By applying to Satalia you are expressly giving your consent for the collection and use of your information as described within our Satalia Recruitment Privacy Policy.
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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