Job Description

Strategic Operations Support Officer - Frontline Policing - 01

===================================================================


Vacancy Reference Number
20393


Number of Vacancies
6
(B) OCU
Central Specialist Crime
Location
Vauxhall
Band
Band E
Part/Full Time
Full Time
Hours per Week
36 hours per week
Type of Contract
Permanent
Job Advert

Job Title:

Strategic Operations Support Officer - Frontline Policing - 01

Salary:

The starting salary is 34,808, which includes allowances totalling 2,928.


The salary is broken down as 31,880 basic salary, which will increase annually until you reach the top of the scale 34,108. Plus, a location allowance of 1,928 and a non-pensionable allowance of 1,000.

Location

Vauxhall



This is an exciting opportunity to join the Proactive and Trident Unit within Specialist Crime of the Metropolitan Police.


We are looking for a strategic operations support officer to provide professional administrative and organisational support to the Specialist Crime Senior Leadership Team (SLT), enabling effective leadership of Proactive and Trident operations. The role focuses on ensuring accurate coordination of compliance, performance tracking, and engagement activities that support operational delivery and senior decision-making.


Working for the Met doesn't have to mean patrolling the streets. Just as important as our uniformed officers is our 14,000-strong team of professional and support staff working behind the scenes. It's these skilled people who provide the organisational capability to police London.

Duties and Responsibilities:

Maintain and update performance trackers, training records, and duty rotas to ensure senior leaders have accurate operational oversight. Coordinate weekly, monthly, and quarterly performance data returns to support strategic tasking, resource planning, and performance meetings. Draft briefing notes, reports, and correspondence for the OCU Commander to ensure they are fully prepared for internal and external meetings. Facilitate governance boards (Finance, People, Health & Safety) by preparing agendas, collating inputs, and tracking actions and decisions. Monitor departmental expenditures and liaise with Finance colleagues, including oversight of the CSC Contingency Fund. Lead private office processes by triaging email and diary management, allocating tasks, and improving workflow efficiency. Support change management by coordinating CSC improvement initiatives through senior MPS governance structures. Collaborate with other Specialist Crime staff offices to troubleshoot and resolve logistical and operational challenges. Coordinate recognition activities (letters of thanks, commendations, ceremonies) to strengthen organisational culture and staff engagement. Organise and deliver engagement events (expos, training days, overseas visits), extended SLT meetings, and away days to promote collaboration and knowledge sharing. Edit and publish newsletters and operational updates to improve communication and information flow across Specialist Crime. Act as single point of contact (SPOC) for promotion processes, coordinating logistics, assessor availability, and maintaining confidential records.

Benefits:

You'll enjoy the kind of great benefits that you'd expect from one of London's largest employers.


These include;

Annual leave entitlement of 28 days plus bank holidays, rising to 33 days after 5 years of service Civil service pension arrangements Interest free season ticket loans Membership of Met sports and social clubs Flexible working conditions and many more.

London is one of the most exciting and diverse cities in the world - and policing it is no easy task. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. Do you have what it takes to be one of them? Find out if a career with the Met is what you're looking for and what kind of challenges; experience and rewards you could have in store.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

How to apply

To begin your career at the Met, please click the "apply button ". The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.

Completed applications must be submitted by 23:55 on 30th January 2026.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager.


Following application review, successful candidates will be invited to interview.

www.metpolicecareers.co.uk

Essential For The Role

Who we're looking for:

Understanding of the Specialist Crime structure, functions, and key responsibilities. Awareness of confidentiality, data handling, and governance requirements in a policing environment. Strong written and verbal communication skills to draft reports and liaise with senior officers and external stakeholders. Ability to prioritise competing demands, manage workload independently, and meet deadlines. Competence in Microsoft Office 365 applications (Word, PowerPoint, Excel, Outlook, Teams, Box). Organisational and event-coordination skills. Experience of providing administrative or business support in a complex organisation. Experience of working collaboratively across multiple stakeholders, ideally within or alongside public sector agencies.

Required Languages
English
Additional Information
CVF Staff Band.pdf - 971KB Opens in a new window

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.



As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.



The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.




Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.



Read our full disability confidence statement.