Job Description

Work base:

Coed Pella, Colwyn Bay

Research that turns insight into action.

About the role

Are you a research professional with a passion for driving strategic change? Do you thrive on turning data into insight that informs action? If so, we have an exceptional opportunity for you to join our forward-thinking Performance and Improvement Team as a Strategic Research Officer.


This is not just another research role. It's a chance to influence transformational change across the council.


Your demographic and financial analysis will inform strategic and operational planning, supporting data-led decision-making and our financial resilience as an organisation. You'll be supporting transformation and modernisation initiatives, exploring new models of service delivery.

How does this role make a difference

Your research will directly influence strategic planning, policy development, and service transformation. You'll work closely with senior managers and elected members to identify opportunities for efficiencies, innovation and improvement, that shape the future of public services in Conwy.

What we're looking for?

A proven research professional with strong analytical skills, strategic thinking, and the confidence to present complex insights and influence senior stakeholders. You'll be experienced in managing research projects and using emerging tools to deliver high-quality, actionable intelligence.

Why work for us?

We're a forward-thinking council committed to modernisation and people-centred services. You'll be part of a friendly team working on projects that make a real difference to our communities. Apply now and help us shape the future of public service through data, insight, and innovation.


Interview and test will be held on either the 28th November or the 1st December.


This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.

Manager details for informal discussion:

Iolo McGregor, Strategy, Performance and Engagement Manager (01492 577453 / iolo.mcgregor@conwy.gov.uk )


Fran Lewis, Head of People & Performance (01492 576058 / Fran.lewis@conwy.gov.uk )

Welsh Language Skills:

The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


Click here to discover the benefits of joining Team Conwy.


Learn more about our recruitment process by visiting our Recruitment Process Page


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.