Job Description

About the role

We are looking for a creative and organised individual who actively seeks attention-grabbing ideas to enhance and support our communications efforts. This role involves crafting engaging content that resonates with our audience and effectively conveys our message. Additionally, the successful candidate will implement our company strategy by collaborating with Operations and Cafe managers, identifying inventive solutions to improve productivity and address operational challenges. They will provide guidance, monitor progress, and report back to leadership.

You will be responsible for

Owning internal communications for Tesco Cafe's/ Hospitality Develop compelling communications to enable colleagues to understand what they need to do in Tesco's tone of voice Work collaboratively across the Hospitality team to ensure all colleagues understand company updates, campaign launches and initiatives Own the recognition programme for Hospitality, ensuring our Operations Managers recognise their teams in the Cafes Work with external agencies to develop recognition materials for our Cafe teams Create engaging videos to not only recognise our teams, but to support with colleague training Organise colleague photo-shoots with external agencies Support with colleague training, building Elucidat e-modules for Click&Learn Facilitate meetings for the Hospitality leadership team Manage the internal communications inbox, handling queries sent in by cafe and operations teams Manage the internal platform 'Tesco Help' to ensure all documents and policies are up to date for colleagues Manage the Tesco Cafe LinkedIn Page, creating compelling content to showcase Tesco Cafe employer branding Create monthly cascade pack which compiles information from all central departments, company insights and colleague recognition Create a weekly action sheet for our Cafe teams to ensure they are on track with what is going on in the business Lead and own the cafe manager listening group to identify opportunities and problems within the business Attend central meetings, absorb and digest content and then ensure our frontline teams receive the appropriate information to deliver

You will need

Excellent written and verbal communications Previous knowledge of multi channel communication methods Operational Experience preferably within Hospitality Evidence of working at different levels Knowledge of working with various social media groups and different communications platforms

Whats in it for you?

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here to find out more!


Annual bonus scheme of up to 10% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.


At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.


We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying