Job Description

Details

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Reference number

437601

Salary

46,224
Plus location allowance of 1,750
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Senior Executive Officer
C5

Contract type

Permanent

Business area

FCDO Services - Customer Relationships

Type of role

Other

Working pattern

Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Hanslope, South East England, MK19 7BH

About the job

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Job summary

At FCDO Services, we protect the UK's interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more.

Job description

Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters.


Balancing quality and value is a real skill, and it's one shared by our Commercial team, who make sure we meet the needs of government customers. They're the specialists who shape services with expert insights, win work through expert bid management, and help us reach new customers each day. Now, you've got the opportunity to join them.

Understanding customer needs.

Winning exciting bids.

Knowing the impact of your work.

It all matters.

Your deep understanding, improvements to our work

As Strategy Manager, you'll develop a deep understanding of FCDO Services' strategic position in the macro and competitor environment. You'll compile and analyse robust external market macro and competitor strategic insights by way of interviews, surveys, seminars, desk research and gather product and innovation data. You'll keep the business informed on market dynamics, trends, influencers and competitor activity. Plus, you'll use best research processes to collect and evaluate data, whether it be through formal, informal, qualitative or quantitative methods. Then, you'll use this information to provide clear, evidence-based strategic insights. You'll seek to continuously improve these reports and embed them across the organisation.

Craft the message, steer the direction

As Strategy Manager, you'll be the mouthpiece for communicating the insights collated by the wider Customer Relationships & Strategy team. Plus, you'll manage the editing process, from first draft to final version, working with key stakeholders to assess feedback and refine.


You'll co-own quarterly business-wide insights forums and a State of the Nation twice yearly report with the Customer Experience Manager. Looking across the public and private sector for more inspired ways of working.


You'll lead through written and verbal briefings, workshops and drop-in sessions for both staff and senior leaders. As well as this, you'll work with the Head of Strategy, Customer and Market in scoping strategic choices from your insights.

What you'll bring to this role

You have recent, relevant experience in developing and deploying strategies within private and/or public sector delivery organisations. This is complemented by a demonstratable track record of applying strategic thinking, research and analysis to develop the best-fit options. Plus, you have proven experience in project management the on-time development and delivery of documents requiring multi-stakeholder input and approvals.


You've delivered on organisational improvement. Achieved through training, feedback, surveys and developing KPIs.


Building stakeholder relationships will be key. You've successfully influenced and collaborated with diverse stakeholders, securing understanding and buy-in, even when there's initial resistance. This is complemented by excellent written and verbal communication skills, with an ability to translate, summarise and present complex information and arguments in an accurate, concise and engaging way.


Highly organised and detail oriented, you're always aware of the deadline and committed to driving results. Even when pressure mounts, you're able to remain calm and positive. Plus, you combine innovative thinking with problem solving and logic. You're comfortable analysing and assessing quantitative and qualitative data.


It would be desirable if you've worked on any of the following: internal/external corporate communications, brand management, project management and product development. We'd like to see a degree or level 6 qualification in Marketing or Business and CIM member. You may also have experience in copywriting professional, technical, or corporate documents. An understanding of any of the following would be beneficial: the requirements of public sector work, the international and domestic economic and geopolitical environment, and the function of FCDO Services.

Discover the support you need to grow your career further

But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, cafe, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need.


Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/


To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation.

Person specification

We are looking for people with:

Recent and relevant experience in developing and deploying strategies within private and/or public sector delivery organisations. Demonstrable track record of applying strategic thinking, research, and the analysis and development of strategic options. Proven experience in project managing the on-time development and delivery of documents requiring multi-stakeholder input and approvals. Experience of delivering organisational improvement including through training, feedback, surveys and developing KPIs. A track record of successfully influencing and collaborating with diverse stakeholders, securing understanding and key stakeholder and organisational buy-in. Able to build relationships and navigate complex environments, dealing effectively with resistance and refining position & messaging to address. Excellent written and verbal communication skills, able to translate, summarise and present complex information and arguments in an accurate, concise and engaging way. Confident communication and presentation style. Highly organised, detail oriented, deadline and results driven. Innovative thinking and problem solving. Logical and analytical with ability to break down complex problems, gather, analyse and assess quantitative and qualitative data. Calm and flexible, able to respond adeptly and at pace in the face of competing priorities. Maintain a positive outlook in the face of challenges.

Behaviours

We'll assess you against these behaviours during the selection process:


Seeing the Big Picture Making Effective Decisions Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:


Recent and relevant experience in developing and deploying strategies within private and/or public sector delivery organisations. Proven experience in project managing the on-time development and delivery of documents requiring multi-stakeholder input and approvals. Demonstrable track record of applying strategic thinking, research, and the analysis and development of strategic options.

Benefits

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Alongside your salary of 46,224, FCDO Services contributes 13,391 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role. Annual leave starting at 25 days. A culture encouraging inclusion and diversity. A Civil Service pension. Free shuttle bus available between central Milton Keynes and Hanslope Park

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
To apply for this role, you will be asked to provide your CV, a personal statement, and provide answers to some job specific questions.


Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience.


Your CV should include:

o no personal identifying details

o career history with key responsibilities

o skills and experience

o achievements

o qualifications


Your personal statement should outline your interest in the role.


Candidates will only be sifted on answers provided to the job specific questions which are outlined in the application form.


Those that are successful will be invited to a MS Teams or Face to face interview.


At the interview you will be asked a blend of questions on technical skills and behaviours.


Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdraw. Please see our candidate guidance for more information on appropriate and inappropriate use.


Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Resourcing Team Email : Fcdoservices.recruitment@fcdo.gov.uk
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Recruitment team

* Email : Fcdoservices.recruitment@fcdo.gov.uk