Job Description

Street Food Team Manager

We are looking for a passionate and skilled

Street Food Business Manager

to lead our vibrant team. This role is perfect for a dynamic leader who thrives in a fast-paced environment and has a love for delicious food, great customer service and building and leading a team.

This role is part-time at the moment due to the seasonality of the business. The role is part time from October to March - up to 3 days per week and then full time from March to September - up to 5 days per week.

Key Responsibilities

As the Street Food Business Manager, you will be responsible for the day-to-day operations and overall success of our street food business. Your duties will include:

Team Leadership:

Lead, motivate, and manage a small team, fostering a positive and collaborative work environment. You will be a hands-on manager, working alongside your team during service.

Operational Management:

Oversee all aspects of our street food operations, ensuring efficiency and high standards. This includes creating and managing staff rotas, assigning daily tasks, and ensuring all shifts are adequately covered.

Administrative Duties:

Oversee and manage daily paperwork and records. This includes, but is not limited to, conducting and recording regular fridge and freezer temperature checks, logging food waste, and managing sales reports.

Customer Service Excellence:

Ensure the team provides exceptional customer service at all times. You will be the face of our business, engaging with customers, handling inquiries, and resolving any issues to guarantee a positive experience.

Inventory and Stock Control:

Manage ordering and inventory to maintain optimal stock levels. You will be responsible for conducting regular stock takes, minimising waste, and ensuring we always have the ingredients needed for service.

Hiring and Training:

Recruit, interview, and onboard new team members. You will be responsible for training staff on all aspects of the business, including food preparation, hygiene standards, customer service, and operational procedures.

Health and Safety Compliance:

Maintain and enforce strict health, safety, and hygiene standards in line with all regulations. You will ensure the team is properly trained and compliant with all food safety protocols.

Financial Oversight:

Handle daily cash reconciliation, process payments, and manage a small operational budget.

Maintenance:

Ensure the food kiosk and all equipment are well-maintained, clean, and in good working order.
Candidate Requirements

Minimum of 2 years experience in a supervisory or management role within the food and beverage or hospitality industry. Excellent communication and interpersonal skills. Strong leadership abilities with a positive, can-do attitude. Highly organised with keen attention to detail. A passion for food and a commitment to delivering outstanding customer service. Ability to work flexible hours, including weekends and evenings, often in varying weather conditions. Knowledge of health and safety regulations, particularly food hygiene standards. A full UK driving license is a plus, as the role may involve stock collection.
What We Offer

The opportunity to lead a dynamic and growing business. A fun and supportive team environment. The chance to be a key part of the local food scene on Folkestone Harbour Arm.
If you are a driven and enthusiastic individual ready to take on this exciting challenge, please send your CV and a brief cover letter outlining why you would be a great fit for our team.

Job Type: Part-time

Pay: From 13.00 per hour

Expected hours: 8 - 20 per week

Benefits:

Discounted or free food On-site parking
Experience:

Management : 2 years (required) Food industry: 1 year (required)
Work Location: In person