Job Description

Job Introduction

An opportunity is available for a Street Works Assistant based at our Swansea depot.


Reporting to the Street Works Team Leader you will carry out the street works administration for National Grid's operational teams. Showcasing your knowledge of street works legislation and excellent communication skills you'll be able to advise and explain street works processes to our internal and external stakeholders.


As part of our hybrid working approach this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and subject to business need.


Main Responsibilities
Issuing compliant street works permits & notices and associated notifications in the relevant system on behalf of the operational teams Being a point of contact for National Grid's operational teams, to provide guidance and support on street works matters Liaising with Highway Authorities regarding any aspect of National Grid's Street works activities Liaising with National Grid's contractors regarding street works activities and performance Dealing with non-compliances issued by Highway Authorities, including inspections, fixed penalty notices and overrun charges Raising and paying invoices Updating systems to ensure all data is recorded accurately Providing any other information as may relate to street works, as requested. Attending internal or external meetings virtually or in person to represent the National Grid Streetworks team Assisting with any internal training as required Answering general street works calls. Assist with other tasks within the team. Support the success of the business by contributing to team meetings. Be prepared to travel to internal and external venues to meet with stakeholders as required.

The Ideal Candidate
Excellent organisational, communication and customer service skills Knowledge of Street works legislation and systems relevant to Wales. Strong interpersonal, literacy and numeracy skills. The ability to prioritise a busy workload Good general knowledge of Microsoft Office, specifically Word, Excel, Access, Outlook. Excellent attention to detail. The ability to plan ahead with a proactive "can do" attitude. Be ambitious and strive to be even better

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check. #LI-SC2 #LI-HYBRID




About The Company

Joining the UK's leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

26 days paid leave plus 8 bank holidays, up to 28 days with continuous service Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%) Annual Share Save plan Contributory private healthcare scheme for you and your family Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services Free on-site parking at all our main sites

Things you need to know


As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.uk


Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.


We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.


About Us

We're National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.


National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.