Job Description

Role Overview

Streetworks Administrator will support the effective planning, coordination, and compliance of telecoms construction works. You will be responsible for raising and managing Streetworks notices and permits, coordinating safe dig information, producing job packs, and ensuring all activities meet regulatory and Openreach requirements. You will work closely with the Project Manager and wider delivery team to support the smooth execution of projects.

Where will you be working? At Mia Direct, we're enabling and enhancing telecom networks, playing a lead role in the delivery of Telecoms infrastructure. This role will be within our Civils department team, you'll join our people who support in providing networks, while supporting the repair, maintenance and operation of new and existing networks. Want to come and be a part of it? What will you be doing? We're looking for a Streetworks Administrator to join our busy team. You'll help plan and manage Streetworks so that everything runs smoothly, safely, and on time. You'll work closely with project managers to build clear, practical plans. You'll speak with local councils to get the right permits. You'll also keep in touch with field teams and subcontractors to make sure everyone knows what's happening and when. Your job is to keep things moving. That means solving problems quickly, keeping people safe, and making sure we follow the rules. You'll help avoid delays and reduce disruption for the public. You'll also keep good records, track progress, and share updates with the team. If something goes wrong, you'll help fix it - and work out how to stop it happening again. This is a hands-on role for someone who's organised, calm under pressure, and good with people. If you like solving problems and making things work, we'd love to hear from you.

Key Responsibilities

Streetworks & Permitting

Submit notice/permit requests to local authorities for planned works and variations.

Open, monitor, and close Streetworks notices in accordance with NRSWA requirements.

Respond to council comments, manage jeopardies, and minimise risks of non-compliance.

Analyse and respond to Section 74 charges and fixed penalty notices.

Project Coordination

Create job packs and work packages, ensuring timely inclusion of safe dig information and third-party utility prints.

Submit Traffic Management Plans and TTRO applications where required.

Run reports, validate completed works, and submit site registrations.

Provide daily updates on project progress in collaboration with the delivery team.

Technical & Compliance

Follow internal processes to ensure high standards of accuracy and compliance.

Maintain strong knowledge of Openreach requirements, including dig reports and as-builts.

Maintain a working understanding of the Openreach network and associated infrastructure.

Skills & Experience Required

Essential

Strong attention to detail and highly organised approach.

Quick learner with the ability to understand new systems and processes.

Excellent verbal and written communication skills.

Ability to prioritise, multitask, and manage workloads effectively.

Confident team player with strong relationship-building skills.

Proficient with Microsoft Office and general ICT systems.

Experience using Street Manager (minimum 1 year).

Working knowledge of NRSWA / Street Works regulations.

Using Street Manager

Previous experience in a similar role within telecoms or utilities.

Familiarity with PIA processes and Openreach network requirements.

Job Type: Full-time

Pay: 26,500.00-30,000.00 per year

Benefits:

Casual dress Company pension Free parking On-site parking
Work Location: In person