Student and Registry Services is one of the larger Professional Services divisions at UCL, providing essential services to UCL's 50,000 students, 160,000 applicants and for supporting academic departments and administrative staff in delivering a high-quality student experience.
The Student Funding Office (SFO) is responsible for coordinating the provision of funding support and advice to current and prospective UCL students. Through the various scholarship, bursary, and loan schemes on offer they process approximately 8,000 applications each year and support awardees across more than 100 schemes. They are also responsible for maintaining the relationships with key funding partners and for the development of UCL's financial support for students.
About the role
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This is an exciting opportunity to join UCL's Student Funding team as a Student Funding Officer. Based in the Postgraduate Funding sub team, covering: scholarships; bursaries and loans for Research and Masters students and Initial Teacher Training; UCL's Financial Assistance Fund; and US and Canadian loans, you will provide administrative support for the Senior Student Funding Officer in running specific postgraduate Masters (PGT) award schemes as allocated by the Student Funding Manager. This includes the promotion to payment of schemes, post award administration, helping to run our PGT scholar community event programme and assisting in completing annual financial returns. You will also carry out Financial Assistance Fund assessments and US loan applications.
You will work closely with the Senior Student Funding Officer to identify and implement process efficiencies using relevant data analysis. You'll also handle student and staff enquiries, participate in open day events and be proactive in building links with internal and external stakeholders.
You will be line managed by a Senior Student Funding Officer and may be required to deputise for them when necessary.
If you have any queries about the role, please contact Clare Hewitt at: c.hewitt@ucl.ac.uk
About you
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Your application must include a CV and supporting statement and it will be assessed on how well you evidence the essential and desirable criteria in the job description
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Applicants must have experience of working in Higher Education in a busy student-facing administrative office environment and experience of running a scholarship award selection process, together with a working knowledge of student finance systems.
To be successful in this role you will need to be proactive, able to work independently when necessary and have a practical approach to problem solving.
You will have strong organisational skills and be able to meet targets and deadlines. You will have the ability to communicate complex information in various written formats and through presentations. You will also have excellent IT skills, including the ability to maintain databases and online content with accuracy.
What we offer
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As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
Additional 5 days' annual leave purchase scheme
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
Immigration loan
Relocation scheme for certain posts
On-Site nursery
On-site gym
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We particularly encourage applications from candidates underrepresented in UCL's workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and - for Grade 9 and 10 roles - women."
Read more: UCL Equality, Diversity and Inclusion.
Applicants should also familiarise themselves with UCL's policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy
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