Job Description

Salary

26,707 - 30,378

Contractual hours

37

Basis

Full time

Package

Fixed term for 9 months

Date posted

06/11/2025

Job reference

T02325



Every member of our University is part of the inspiring, supportive, and caring community known as Team Teesside.

What we offer you:A holiday entitlement of 185 hours (25 days), increasing to 28 and 30 days after 3 and 5 years' service respectively, plus bank holidays Additional leave over the Christmas and New Year period during the Christmas closure Special leave to support a range of circumstances Hybrid working arrangements: 60 percent On Campus and 40 percent Remote working Flexi time scheme A variety of provision to support staff with personal development and recognition A range of family friendly benefits An employee benefits platform which provides discounts with 350+ retailers and access to health and wellbeing resources


More information about our benefits and an employee benefits brochure can be found

here

Are you highly organised, detail-oriented, and passionate about delivering excellent service? Join our Student Records team in a pivotal role supporting the full student lifecycle -- from application and enrolment through to graduation.

In this busy and varied role, you will contribute to the implementation of processes and procedures relating to student records. You'll work closely with academic Schools, central departments, and external agencies to ensure accurate and timely data management.

As part of our team, you will:

Process qualification verification requests and manage official documentation for students and graduates, including the production of certificates. Liaise with the Student Loans Company (SLC) to ensure accurate reporting of registration, attendance, and changes in student circumstances. Act as a point of reference for data quality and assurance, promoting best practice across student records. Respond to a high volume of enquiries from applicants, students, graduates, staff, and external organisations.


We're looking for someone who thrives in a fast-paced environment, has excellent communication skills, and is committed to maintaining high standards of accuracy and service.

Please refer to the Person Specification and ensure your application clearly addresses each criterion, demonstrating your relevant skills and experience and focusing on what you as an individual can bring to the role.

For an informal discussion about the role, please contact Sarah Marshall, Head of Student Records, via email at: s.l.marshall@tees.ac.uk

Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for University sponsorship under the Skilled Worker visa route.



If you are shortlisted, your interview will take place in person. Please note that the University may ask you to participate in a number of selection activities as part of the recruitment process for this vacancy.

Interviews will take place on 4 December 2025.

Click

here

for further details of this and other posts at Teesside

Please note that we are advertising this vacancy on other websites but we are not using those third parties to collate applications for us. If you are viewing this advert on a third party website please ensure you apply directly to Teesside University.