Job Description

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Student Service Office Manager

location_on
Abingdon
14/12/2025


Student Service Office Manager

Apply online
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.


Job details

Salary

33,827 - 36,853 per annum

Contractual hours

37

Basis

Full time

Region

South

Package

The College offers excellent benefits as well as generous pension schemes and holiday.

Job category/type

Management

Date posted

26/11/2025

Job reference

AWC0001455

Job description


No candidate will meet every single desired qualification / criteria. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Salary:

33,827 - 36,853 per annum

Hours per week:

37

Weeks per Annum:

52

Working pattern:

Monday to Thursday 7.5 hours per day, Friday 7 hours per day

Location:

Abingdon Campus

Contract type:

Permanent

We're looking for a

Student Service Office Manager

to support our dynamic Student Services department and help drive its success.

In this pivotal position, you'll work closely with the Head of Department and collaborate across the college to build strong, constructive relationships. You'll champion efficient and effective working practices, ensuring policies and procedures deliver

outstanding customer service every time

.

Your responsibilities will include providing comprehensive administrative support and stepping in to deputise for the Head of Department alongside other managers when needed.

We're seeking someone who is

flexible, proactive, and passionate about student success

--a true team player who thrives in a fast-paced, evolving environment. If you're ready to make a difference and contribute to the success of the college, we'd love to hear from you!

Essential Experience:

Level 3 qualification in business/administration or equivalent. Level 2+ literacy, numeracy, and IT skills. Strong interpersonal skills with students, staff, parents, and employers. Ability to work under pressure and meet deadlines. Proficient in Windows 10, databases, and spreadsheets. Commitment to outstanding customer service. Experience in a busy team environment. Ability to support staff wellbeing proactively.

Desirable Experience:

Familiarity with a wider range of IT applications. Understanding of safeguarding. Abingdon and Witney College reserve the right to close all applications before posted closing date*

AWC values diversity and encourages applications from all sections of the community. We are committed to safeguarding and expect all our employees and volunteers to share this commitment. We are exempt from the Rehabilitation of Offenders Act 1974 and all appointments are subject to satisfactory clearances including enhanced DBS checks. Abingdon and Witney College are committed to safer recruitment practices. In addition to our pre-employment checks, we will conduct an online search. This includes checking Google main results feed as well as the 'News' and 'Images' tab. We will be checking for any publicly available information that suggests the applicant may not be suitable to work with children or young/vulnerable people or content that could potentially damage Abingdon and Witney College's reputation. This may include inappropriate posts, comments or images displaying evidence of offensive or inappropriate behaviour, jokes or language, discriminatory comments, inappropriate photos, drug or alcohol misuse.
Student Service Office Manager