Job Description

Are you looking for a career in international education?

Do you have a strong customer mindset and want to meet students from around the world?

Then a career with EC English Language Centres could be for you!

At EC English we offer superior English language programmes in the top English-speaking destinations around the world, together with French in Montreal. Our facilities and outstanding teams have allowed us to evolve into a globally recognised and trusted brand. Our vision is to maintain our growth while helping students from all over the world succeed in a global community.



Our team is at the heart of everything we do, and we are proud to have created an environment that will nurture your talent, explore your ideas and recognise your achievements. Together, we turn challenges into new opportunities to help us achieve more. We dream big and we work hard. We want you to dream big too and realise your own ambitions with us.

Position Summary:

Join our dynamic Brighton team and become the face of the EC student experience! As a Student Services Coordinator, you'll play a key role in welcoming students from around the world, supporting them throughout their journey, and ensuring their time with EC is nothing short of unforgettable. You'll be their go-to guide and problem solver, helping them feel at home from their first day in Brighton to their last.



This is a fast-paced, people-focused role perfect for someone who thrives in an international environment, loves creating exceptional experiences and takes pride in making every interaction count.

Some of the responsibilities you'll have as a Student Services Coordinator could include:

Ensure the smooth delivery of student "firsts" including airport transfers, arrival at residences, and homestay families, and the operational aspects of the student's first day. Act as the first point of contact and advisor for all students and visitors to the Centre, ensuring they are all dealt with in a courteous and professional manner, providing the necessary advice and assistance, and effectively dealing with any requests and feedback. Oversee the planning, implementation, and promotion of student activities. Evaluate and identify opportunities to drive process improvement and service applications that positively impact the student's experience. Support the accommodation function through the allocation of residences and homestay families and maintaining an up-to-date system of all necessary records.

Education Required:

Secondary Education Fluent in English (verbal and written)

Education Desired:

Higher Education Knowledge of a language other than English is considered an asset

Experience Desired:

Has personally travelled as a language student Customer Service experience within an EFL context or similar Customer Service experience Working in a multi-cultural environment

Equality and Diversity:

Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.

Want to learn more about us? watch the video of our EC Story and check out or EC Careers Page

Have a look around some of our schools and check out how we market ourselves to our students on our YouTube channel.




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