Job Description

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Description

About us:

King's College London is looking for a Student Solution Designer to join our dynamic IT solutions team. The role requires active participation in cross-functional teams within the IT Directorate, collaborating closely with business partners, product owners, and other solutions, portfolio, and services teams to deliver changes or solutions through the SAFe agile delivery framework

About the role:

The ideal candidate will play a crucial role in analysing complex business problems and designing innovative solutions to enhance operational efficiency and enable delivery of our strategic goals. The role will be responsible for designing and implementing scalable, high-performance solutions that enable the delivery of strategic goals for Student & Education division whilst ensuring technical standards and architectural best practice.

The successful candidate will engage in a full range of solution design activities to produce comprehensive end-to-end solution designs and technical architectures that meet business requirements. They will support the implementation of new IT solutions or significant changes by improving, designing, and documenting technical integrations and supporting processes.
The candidate will make recommendations that positively impact operational effectiveness and the design and implementation of IT systems:
Support testing and validation of solutions to ensure quality and functionality meet business needs Analyse and evaluate existing systems and processes to identify opportunities for improvement and optimisation Develop and document architecture patterns, guidelines, and standards to ensure optimal performance, security, and scalability Conduct technical assessments and provide insights on feasibility, risks, and challenges of proposed solutions.

This is a full-time post (40 hours per week), and you will be offered an indefinite contract.###

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Degree in Computer Science, Information Technology, Software Engineering, professionally qualified with a relevant degree/postgraduate qualification.
2. Strong knowledge and experience of digital products/ systems supporting student administration, including SITS (student records management), admissions, curriculum management, timetabling, and student placement systems
3. Good knowledge and capacity to adapt in the design/development/support of applications/systems/solutions in different domains
4. In-depth expertise of developing design and architectures for deployment in virtualised on-premises, cloud or hybrid environments, web development including CSS, JavaScript
5. Experience developing and supporting Tribal SITS eVision systems, using SRL and tasking
6. Good understanding of data and integration technologies (SQL scripts, StuTalk, APIs Message, etc.) including extensive demonstrable experience in the integration aspects of solution architecture using a variety of protocols and transport mechanisms
7. Experienced in understanding functional and non-functional product requirements
8. Strong communication and interpersonal skills, with the ability to communicate complex concepts to technical and non-technical stakeholders

Desirable criteria

1. Extensive demonstrable experience in the production of solution architecture diagrams for a variety of audiences and providing multiple viewpoints
2. Good understanding of the full solution development lifecycle. Strong understanding of software development methodologies and frameworks, including Agile and DevOps practices
3. Appreciation of key issues within the HE sector (political, social, economic) and appreciation of how these forces drive technology requirements and solutions
4. Proficiency in cloud platforms (e.g., AWS, Azure) and microservices architecture as familiarisation with RDBMS, Cloud computing, AI systems and data security, etc.


There are a number of duties and responsibilities that we ask all employees to be familiar with and adhere to.



We ask that the successful candidate:



Positively contributes to an environment at King's that truly represents Our Principles in Action and where every individual feels safe, secure and supported.


Always complies with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues.


Has an understanding of sustainability, including its impact on the University and the work we do, and engages in sustainable practices in the workplace.


Ensures they are working in a safe environment, where they comply with our Health and Safety regulations and ensure confidentiality, only releasing confidential information obtained during the course of employment to those acting in an official capacity.


Complies with King's protocols on the appropriate use of telephone, email and internet facilities. ###

Employee Benefits

Hybrid Working - Minimum of 5 days per month in the office 10% Performance related bonus 30 Days holiday and maximum of 8 public holidays (pro-rata) Sick pay 4 Discretionary Christmas Closure Days Contributory pension scheme Life Assurance cover Service time - 3 Volunteer days per year Free onsite parking & Bike racks Annual leave purchase scheme - up to a maximum of 10 days (subject to national minimum wage requirements) Student Discount (access to Totum, Unidays & Student Beans) CycleScheme TechScheme Opportunities for formal training and professional certification Free access to Linkedin Learning Free access to Future Learn short courses Potential for internal promotion and advancement
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Equal Opportunities

Equality, Diversity & Inclusion are central tenets of King's Vision 2029 which sets out the roadmap for King's ambition to provide an exceptional student experience and to be an employer of choice. Integral to this is ensuring equality of opportunity and outcome, recognising, celebrating and improving our diversity and inclusion.



As a responsible employer we aim to provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation. Our commitment to inclusion means that King's aims to create an environment where differences are not just respected, but also valued and celebrated. Everyone should be able to bring their whole self to King's.



All King's students, staff and affiliates are responsible for meeting these commitments to value diversity and create an inclusive environment. King's will support and equip all members of its community to do this, embedding inclusion throughout the university's policies, procedures, and practices.###

About King's Service Centre

King's Service Centre is home to an innovative and forward thinking service team supporting the services of King's College London University.

We've brought highly skilled career opportunities to Cornwall since 2015, through recruiting locally, investing in staff training and development, and Apprenticeships.
King's Service Centre provides first-line support to the 50,000 strong King's College London community of students, academics, researchers and professional staff - 24 hours a day, 7 days a week, 365 days a year.

Support provided includes;Estates & Facilities Service Desk IT Service Desk HR & Payroll Service Desk Residences Service Desk Student Service's Service Desk IT Technical support Business Operations
The roles available at King's Service Centre are varied, from Service Desk Analyst and Business Administrator, to Network Engineer or Project Manager.



For all our roles we are open to discussing the possibility of part time work, reduced hours, hybrid working and flexible start and finish times. Unfortunately, we cannot promise to agree to your original request, but we do promise not to judge you for asking and to consider the possibility.