Job Description

Grade UE05: 29,179 - 33,482 per annum

College of Arts, Humanities & Social Sciences / School of Literatures, Languages & Cultures / Student & Academic Services

Full-time: 35 hours per week

Open-ended (permanent)

We are looking for a

Student Support & Experience Administrator (SSEA)

in the School of Literatures, Languages & Cultures.

The Opportunity:

As a member of the School of Literatures, Languages and Cultures' (LLC) Student Support Team, the Student Support & Experience Administrator (SSEA) will play a major role in providing support for Undergraduate and Taught Postgraduate students. This support will normally be administrative in nature but the postholder will be expected to provide pastoral support to students as and when required. The SSEA will work with Student Advisers, academic staff and the wider Student and Academic Services Team to provide robust support to students during their time here at the University of Edinburgh.


We welcome applications for this post from all qualified candidates and particularly welcome applications from members of minority ethnic groups, who are currently under-represented in the School of Literatures, Languages and Cultures.


We are open to considering flexible working patterns. We are also open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working.


Informal inquiries may be directed to

LLC.Recruitment@ed.ac.uk

.

Your skills and attributes for success:

Relevant administrative experience in a busy environment, ideally in Higher Education. Strong Interpersonal skills - active listening, excellent written and verbal communication. Proficient in MS Office applications such as Excel, Word, Outlook Mail. Flexible, approachable and helpful with a strong customer service ethic. Display initiative and judgement to resolve matters. Handle sensitive and personal information with tact and confidentiality.

Click

here

for a copy of the full job description.

How to Apply:

Applications should be submitted through People & Money. Please submit a CV and covering letter. Additional documents such as any relevant certificates are welcome, but not mandatory. Incomplete applications will not be considered.


If you already hold a contract of employment with the University of Edinburgh, you should apply for this role via the Internal Applications Portal

here

.


We do not require references to be provided at the point of application. These will only be requested if you are shortlisted for the position.


We will not accept applications via email.

As a valued member of our team you can expect:

A competitive salary. An exciting, positive, creative, challenging and rewarding place to work. To be part of a diverse and vibrant international community. Comprehensive Staff Benefits, such as a generous holiday entitlement, competitive pension schemes, staff discounts, and family-friendly initiatives. Check out the full list on our

staff benefits page

(opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits.

Championing equality, diversity and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT+ equality.


Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our

right to work webpages

(opens new browser tab).


On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Key dates to note

The closing date for applications is

27 June 2025.

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.


Interviews will be held as soon as possible after the closing date.