Job Description

Post Title:

Student Voice Coordinator (Democratic Engagement)

Reporting to:

Student Voice & Representation Manager via the Senior Voice Coordinator

Responsible for:

A small student staff team and student volunteers (where appropriate)

Grade:

Guild Grade B

Organisation:

This role is part of the Student Voice & Representation department working collectively with colleagues delivering the Guild's student advice, representation, democracy, policy and campaigns work. The Student Voice & Representation Team is part of the Community & Representation Directorate.

Job Purpose:

The Student Voice Coordinator (Democratic Engagement) role is to support delivery of the Student Voice & Representation departmental plan. We expect Coordinators to help to create an inclusive and engaging environment for all.

The role is required:

To work in a team responsible for the delivery of the Guild's democratic processes, ensuring they are successful, engaging and accessible for students. To support and develop engagement and outreach activity for students with the Guild's democratic processes and other student voice related activity. To provide support to elected volunteers and Guild officers ensuring that Guild members are represented professionally and successfully.
Success in the role will require a high student and customer focused approach, together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented groups to find a comfortable place here. Supporting a culture of ambitious targets : Student Voice Coordinator (Democratic Engagement) and a positive team spirit are also key. Coordinators are expected to follow the Guild's competency framework, which should be read in conjunction with this job description.

Key Role Responsibilities:

1. To work with the Senior Voice Coordinator and the Student Voice & Representation Manager to ensure excellent democratic systems are in place at the Guild of Students.

2. To work with the Senior Voice Coordinator and Student Voice & Representation Manager to organise and deliver Guild Elections, providing administrative support, and developing expertise in relevant regulations.

3. To coordinate the programme of outreach and engagement activity for applicants during Guild Elections.

4. To coordinate outreach and engagement activity with voters during Guild Elections to increase voter turnout and engagement with Guild Elections.

5. To identify improvements within the Guild's Democratic System processes and engagement and recommend these to the Senior Voice Coordinator and Student Voice and Representation Manager for consideration.

6. To administer and coordinate the Guild's democratic systems, supporting student engagement, planning key democratic dates and assisting with evaluation of the systems.

7. To support the development of democratic policy and keeping up to date with developments in democracy and national policy to inform this.

8. To assist with creating and maintaining accessible information systems on Guild policies, committees and legislation, which will act as a central source of information for the Guild team, elected student officers and student groups.

9. To work with the Senior Voice Coordinator and Student Voice and Representation Manager to support Full-Time Officers in the planning and delivery of manifesto campaigns and representative work including creation of action plans from University and local community meetings.

10. To work with the Senior Voice Coordinator to support and provide guidance to Part Time Officers in the planning, delivery, and evaluation of manifesto campaigns, policy development, and representative work.

11. To assist with the formulation and development of research briefs to inform consultation responses on student issues.

12. To maintain and develop constructive debriefing structures with officers and staff after meetings and ensure knowledge is effectively maintained and communicated within the organisation.

13. To develop effective relationships with relevant university, local and national educational, campaigning and representational organisations and stakeholders.

14. To identify improvements and recommend these to the Senior Voice Coordinator and Student Voice & Representation Manager for consideration.

General Duties:

1. To undertake appropriate induction and ongoing training and personal development, as required for the role.

2. To adhere to all Guild policy with reference to HR, staffing, health and safety, data protection, environmental and any other specific Guild Policy which impacts upon your role or that of the team.

3. To be familiar with the Guild's competency framework, striving always to demonstrate the positive behaviours which drive the highest standards of personal and organisational performance in supporting our students. Grade D roles should be developing within level 2 of the six competencies (Student and Customer Focus, Accountability, Results Focus, Inclusivity, Communication and Teamwork) and within level 1 of the 'Motivational Leadership' competency, which is designed to support staff to achieve high performance.

4. To act as a role model in portraying a positive image of the Guild both internally and externally, acting as an ambassador and displaying high standards of personal integrity and professionalism.

5. To support the People & Administration Manager and the wider work of the Department, where necessary, in the event of sickness, holiday or other exceptional circumstances.

6. To undertake such other duties as may be reasonably required, consistent with the nature and grade of the post.

Job Type: Full-time

Pay: 25,809.00 per year

Work Location: Hybrid remote in Birmingham B15 2TU