Job Description

Job Introduction

Here at BPP Education Group we understand that learners and students might need some extra support during their studies. That's why we offer dedicated welfare and student support services. Our collaborative approach includes learning support, mental health and wellbeing support, and safeguarding. We work closely with other BPP services to ensure a joined-up approach, so that learners and students can thrive both personally and academically.



As we continue to grow, an opportunity has arisen for an experienced, diligent and highly organised individual to join the team as a Student Wellbeing Coordinator. You will be responsible for providing support to a range of students on a 1:1 basis across our London sites, referring to central services and responding to issues as appropriate.

What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!

Why work for BPP Education Group?

It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:

Brilliantly, you can study any of BPP's courses for free - be it a professional qualification or full degree.


With hybrid working available, you'll be able to split your time between 3 days from one of our centres and the rest of the week from wherever you choose to call home.


We also provide a generous annual leave entitlement of 30 days, and there's a rewards package that includes retail discounts and much more.


Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family

What you'll be doing

In this role, you will play a key role in supporting the Mental Health and Wellbeing Manager in the operational success of the Student Support and Welfare department across its range of activities.

As such, you will be responsible for:

Ensuring delivery of a specialist Mental Health and Wellbeing service to all students experiencing a wide range and degree of wellbeing and emotional concerns Manage a diverse caseload of students delivering one-to-one wellbeing support, prioritising those with complex needs and safeguarding concerns Formulating action plans for self-care informed by evidence-based practice, policy and procedure Respond appropriately to disclosures and concerns which relate to the wellbeing of a student in a timely manner Acting as the escalation point for concerns from students with non-academic problems on-site at our London centres Acting as point of contact for learners requiring support from a local member of staff, providing triage services before referring on for ongoing support Improve communication and proactively work with the student and learner community, schools, central departments and organisations within the BPP group to foster engagement and an understanding of services provided within the Student Support and Welfare Team Maintaining accurate records, analysing, understanding and presenting data, always ensuring confidentiality and adherence to GDPR guidelines Provide and co-ordinate workshops and resources that encourage students to develop a mindful attitude toward their studies to embed wellbeing and mental health resilience into the student experience Assisting with staff training, workshops, student engagement and standardisation in Wellbeing and Mental Health awareness

What we're looking for

To be successful in this role you will need to have a proven track record in the following areas:

A degree (or equivalent qualification) or relevant professional experience. Recognised, relevant professional qualification in the field of Wellbeing e.g. recognised wellbeing or mental health qualification; Counselling Diploma, MHFA Experience of managing a caseload and providing wellbeing, pastoral and student support services Experience of working in a multi-agency team approach, with the ability to build effective working relationships, partnerships and referral routes with key internal and external stakeholders Up to date knowledge of current issues in mental health, well-being and welfare with a particular focus on higher education and it's regulatory bodies i.e. Ofsted, OFS and DfE Experience of understanding, analysing and presenting data related to safeguarding and welfare metrics Resilient, confident and passionate about improving wellbeing and mental health of students Commitment to the on-going need to understand and develop practice that recognises the importance of diversity and inclusion Able to work autonomously, to take decisions and use professional expertise with appropriate support from colleagues Self-reflective, with highly developed interpersonal and emotional intelligence skills Excellent communication, organisation, problem solving and time management skills

Please note

that the successful candidate will be required to undergo a DBS check

BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!

BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP's safer recruitment practices

BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.