Job Description

Saturday Positions available at each of studios at White House Farm, Sprowston NR13 6LB and Wroxham Barns, Hoveton, NR128QU.

Please do not apply if you cannot work Saturdays.

We are looking for a highly motivated, trustworthy, confident and creative person to join our team.

Full training is provided however it is essential for an applicant to have previous retail and customer service experience as well as an interest in creative crafts.

The vacancy of Studio Assistant involves supporting customers with their creations as well as assisting with baby's hand and foot prints, therefore suitable applicants must be able to demonstrate creative flair and be happy to work with young babies and children.

The role also involves using an online booking system, taking bookings and deposits over the phone, as well as in person.

Helping with group bookings such as children's parties, hen parties and work/evening events and occasionally going to events.

Previous experience working with ceramics is not essential but would be a benefit.

This role will require applicants to have the ability to multi task and prioritise tasks accordingly.

You will be required to work quicky and efficiently particularly during busy periods/ high season, this role requires a highly motivated person with ability to demonstrate initiative.

This can be a high pressure environment requiring excellent team working and communication skills.

Working days: Saturdays: 9:30 - 5:00pm with additional days/ evening available ad hock and during school holidays.

We are looking for someone who can commit to the above day, on a weekly basis for an immediate start.

Ability to drive and access to own car essential as you may be required to work at each of the above sites.

Please apply by tailored CV and covering letter, using the following information to tell us why you are suitable for the position.

Required skills:

Excellent customer service skills Organization skills Teamworking skills IT and administration skills Accuracy and attention to detail have a positive, helpful attitude Excellent communication skills Excellent literacy and Maths skills Experience of cash handling and card machine use Creative flair Painting and drawing skills Good handwriting knowledge of social media and promotion. access to own vehicle


Serving and advising customers Arranging goods on displays and on shelves Rotating and replenishing stock Promoting extra products Taking cash and card payments Answering customers' questions by phone, email or face-to-face Giving quotations and checking product availability Advising customers on best painting techniques Taking phone calls and using booking system Welcoming customers Setting up and clearing down tables Maintaining general cleanliness of studio Some evening work updating social media
Job Types: Part-time, Permanent

Pay: 10.00-12.21 per hour

Benefits:

Company events Employee discount Free parking On-site parking Store discount
Ability to commute/relocate:

Norwich NR12 7DU: reliably commute or plan to relocate before starting work (preferred)
Education:

A-Level or equivalent (required)
Experience:

Customer service: 3 years (required) Retail sales: 3 years (required)
Language:

English (required)
Work Location: In person