Job Description

Job Summary

As a subcontract coordinator the successful candidate will join a close knit, well organised team who undertake the daily management of ECG's extensive range of specialist subcontractors. The role will require the individual to engage with a wide range of specialist subcontractors via phone, email to plan and effectively manage subcontractor work activities on client site in accordance with client Service Level Agreements (SLA's) & Key Performance Indicators (KPI's).

Key Responsibilities:

Coordinate and schedule subcontractor maintenance and reactive visits to client sites. Manage and update ECG's CAFM system, Corrigo Manage and update a range of client driven CAFM systems, such as eLogbook's, Maistro, Respond to client enquires and provide excellent customer services. Ensure compliance with client driven SLA's & KPI's Work effectively & efficiently in fast-paced environment.

Essential Skills:

Excellent communication skills, both verbal and via email. Good Numeracy skills. Proficiency in Microsoft software; Word, Excel, SharePoint, Outlook etc Highly detailed. Excellence in Customer Services. Experience of working if a fast-paced office environment. Ability to manage workload effectivity, prioritising key tasks. Team player - essential to be able to integrate into a close-knit team

Preferred Knowledge & Experience:

Knowledge/use of CAFM systems such as eLogbooks, Maistro, Concerto, etc Previous experience in a similar role - coordination of subcontractor work activities Previous experience/knowledge of the Facilities Management/Building Services Industry Facilities Management Helpdesk Experience Working knowledge of Service Level Agreements and Key Performance Indicators

What do ECG Offer:

Extensive training and support - highly structured induction process and ongoing training in all aspects of role.

Career Development - Excellent opportunity for career development and further education

Inclusive & Supportive Environment - ECG are a committed to equality, diversity and ensuring that we have a positive workplace.

Employee Assistance & Wellbeing - Health, Wellbeing & Financial support for employees and their families through unique app based support service.

All applicant must have the legal right to live and work in the UK

Job Type: Full-time

Pay: 26,500.00-28,000.00 per year

Work Location: In person