Job Description

Due to a high volume of applications, candidates who have previously applied for this role will not be considered.

Job Opportunity: Subcontractor Coordinator

Location:

Head Office - Blantyre

Salary:

From 26,208 dependant on experience

Job Type:

Full-time 40Hrs

About Us

ECGFS is a well-established and ever expanding industry leading facilities management company, delivering high-quality services to clients across the UK. As an

equal opportunity employer

, we are committed to fostering a diverse and inclusive workplace.

This is an exciting opportunity to join our growing team, where you'll receive full training, mentoring and support.

Role Overview

As a

Subcontractor Coordinator

, you will play a key role in ensuring the smooth and efficient coordination of subcontractor management and helpdesk operations. You will be responsible for liaising with clients, coordinating specialist sub-contractor visits, and ensuring all tasks are completed in line with

Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)

.

Key Responsibilities

Coordinate and schedule sub-contractor visits Manage and update CAFM (Computer-Aided Facilities Management) systems Respond to client queries and provide excellent customer service Ensure compliance with SLAs and KPIs Accurately record and process data using Microsoft Word and Excel Work efficiently in a fast-paced environment, prioritizing tasks effectively

Essential Requirements

Excellent communication and numeracy skills
Proficiency in Microsoft Word and Excel and excellent systems awareness
Strong time management and organizational skills
High attention to detail and accuracy
Outstanding customer service skills
Ambitious and eager to learn quickly
Experience working in a very fast-paced environment

Preferred Skills & Experience

Knowledge of CAFM systems
Experience in coordinating specialist sub-contractor visits
Previous experience in a similar role (preferably in facilities or service industries)
FM Helpdesk experience
Ability to work to strict SLAs & KPIs
Ability to prioritize and multitask effectively

What We Offer

Full Training & Support

- A structured induction and training program, including a buddy system with an experienced coordinator to help you settle in.

Inclusive & Supportive Environment

- ECGFS is committed to equality, diversity, and creating a positive workplace.

Employee Assistance and Wellbeing

- Health & Financial wellbeing for Employees & their Families , GP Online.

Applicants must have the legal right to work in the UK.

Ready to join us? Apply now!

Job Type: Full-time

Pay: From 26,208.00 per year

Benefits:

Health & wellbeing programme Life insurance On-site gym
Application question(s):

What skills or experience could you bring to the a busy team and to ECGFS in general.
Experience:

Customer service: 3 years (preferred) Administrative: 3 years (required) Computer skills: 3 years (required)
Work Location: In person