Job Description

JLL empowers you to shape a brighter way

.


Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Sub-Regional Lead UK, I and Nordic - Real Estate Management Services

Location:

London/Leeds

Industry Focus:

Life Sciences & Pharmaceutical

=================================================================================================================================================================

Executive Summary

---------------------


We are seeking an exceptional Sub-Regional Lead to spearhead the management of a high-complexity, multi-billion-euro Life Sciences account. This role demands a strategic leader capable of orchestrating integrated facilities management across specialized environments including GMP manufacturing facilities, R&D laboratories, cleanrooms, and corporate headquarters while ensuring zero business disruption during the transition period.


The successful candidate will manage a diverse portfolio spanning multiple countries, coordinate with C-level stakeholders, and lead a matrix organization of professionals across various disciplines including hard FM, soft FM, project delivery, compliance, and specialized Life Sciences services.

Strategic Responsibilities

------------------------------

###

Complex Account Leadership from Transition and ongoing into BAU

For your geography, lead the operational transition of a Tier 1 Life Sciences client from incumbent provider Orchestrate mobilization across 35+ sites spanning in multiple countries across Europe Develop and execute comprehensive operational manuals to safeguard operational readiness Manage transition risks including regulatory compliance, business continuity, and stakeholder expectations Coordinate with global JLL teams and client leadership throughout transition timeline
###

Integrated Service Portfolio Management

Oversee comprehensive FM service delivery including: + Hard FM: HVAC, electrical, plumbing, building automation systems (BAS)
+ Soft FM: Cleaning (including cleanroom protocols), security, catering, waste management
+ Specialized Services: Calibration, qualification (IQ/OQ/PQ), controlled environment maintenance
+ Project Services: Minor works, space optimization, lab modifications
+ Compliance Services: Environmental monitoring, documentation management, audit support
+ Workplace Management with a focus on occupancy planning and Workplace Experience Enhancement

###

Regulatory & Compliance Excellence

Ensure 100% compliance with pharmaceutical manufacturing standards (EU GMP, FDA CFR Part 211) Maintain controlled environment integrity across cleanrooms and manufacturing areas Coordinate validation activities and maintain change control documentation Interface with regulatory affairs teams and support inspection readiness Implement risk-based compliance monitoring and continuous improvement programsOperational Excellence Requirements: as a general leader for your sub-region, together with your team, you need to ensure solid performance in the following areas:
###

Advanced Financial Management

Manage complex P&L responsibility exceeding EUR25M annually Proactively manage profitability of your region and look for opportunities to grow the business further Drive annual budgeting process and forecasting from a business perspective Implement cost optimization initiatives while maintaining service quality and compliance Where needed, manage capital expenditure planning and lifecycle asset management strategies, as well as 3rdparty contractors cost and value add
###

Sophisticated Vendor Ecosystem Management

Curate and manage best-in-class vendor network for specialized Life Sciences services Develop vendor qualification protocols aligned with pharmaceutical supply chain standards Implement advanced performance management including KPIs, SLAs, and continuous improvement metrics Coordinate vendor risk assessments and business continuity planning Lead strategic vendor partnerships and innovation initiatives
###

Technology Integration & Innovation

Leverage advanced IWMS platforms for space management and preventive maintenance Implement IoT solutions for environmental monitoring and energy optimization Drive digitalization initiatives including mobile workforce management and real-time reporting Integrate with client's manufacturing execution systems (MES) and laboratory information management systems (LIMS) Lead sustainability initiatives and ESG reporting requirements

Leadership & Stakeholder Management

----------------------------------------

###

Matrix Organization Leadership

Lead cross-functional teams including engineering, compliance, operations, and commercial professionals Manage indirect reports across multiple service lines and geographical locations Drive cultural transformation and change management during transition period Implement talent development programs and succession planning Foster collaboration across JLL's global Life Sciences centre of excellence network
###

Executive Stakeholder Engagement

For your sub-region, interface directly with client C-suite executives and facility leadership Participate in quarterly business reviews and strategic planning sessions Lead crisis management and business continuity planning Manage relationships with regulatory bodies and third-party auditors Coordinate with legal teams on contract variations and commercial negotiations

Required Experience & Qualifications

-----------------------------------------

###

Essential Background

Minimum 10+ years in corporate real estate or facilities management with P&L responsibility >EUR25M Minimum 5+ years managing integrated FM services across multiple countries/regions Proven experience leading complex account transitions or large-scale mobilizations in regulated industries Demonstrated success managing matrix organizations with 50+ professionals (internal and external) Advanced degree in FM, Engineering, Business Administration, or related field
###

Life Sciences Industry Requirements

Minimum 3+ years direct experience in pharmaceutical, biotech, or medical device environments Deep understanding of GMP requirements and pharmaceutical manufacturing operations Experience with cleanroom operations, validation protocols, and change control processes Knowledge of regulatory frameworks (EMA, FDA, ICH guidelines) Familiarity with laboratory operations and R&D facility management
###

Advanced Competencies

Strategic Leadership: Ability to develop long-term strategic plans and drive organizational transformation Complex Problem Solving: Proven ability to resolve multi-faceted challenges in high-stakes environments Commercial Acumen: Advanced understanding of contract structures, risk allocation, and value creation Digital Transformation: Experience implementing technology solutions and driving innovation Cultural Intelligence: Ability to operate effectively across diverse cultural and organizational contexts

Language & Mobility Requirements

-------------------------------------

Business-fluent English (C1+ level) Additional European languages advantageous (German, French, Italian, Dutch) Willingness to travel 40-50% across European facilities Ability to relocate if required for account optimization

Success Metrics & KPIs

---------------------------

Client satisfaction scores >95% throughout transition period Zero regulatory non-conformances or audit findings Financial performance within 2% of budget targets Service level achievement >98% across all disciplines Successful completion of transition milestones within agreed timelines Team engagement and retention rates >90%

This role offers an exciting opportunity to work with a global client, lead a diverse team, and drive innovation in facilities management. The successful candidate will play a crucial role in enhancing client satisfaction, optimizing services, and contributing to the growth of JLL's facilities management business.


About JLL -


We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

Location:

On-site -London, GBR
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +

44

(

0

)

20 7493 4933

to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL Privacy Notice


Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.


For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.


For additional details please see our career site pages for each country.


For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.