Job Description

What can Johnson Controls do for you?

Join us at Johnson Controls with our ADT brand and embark on an exciting journey to shape the future and create a world that's not just safe and comfortable, but also sustainable! We are driven by a passion for enhancing the way the world lives, works, and plays, constantly diversifying and offering thrilling opportunities for our employees to flourish.

What you will do

As a Field Line Manager, you will play a crucial role in coaching and developing our talented team of engineers. Your exceptional communication and customer service skills, alongside your people management expertise, will empower you to lead a dynamic team of Installation engineers in a fast-paced environment.

How you will do it

Organise daily operations, tackle challenges, engage with customers, and collaborate with your team. Implement effective work procedures, provide timely briefings to staff, and ensure best practices are followed. Collaborate with the planning team to schedule manpower and equipment for jobs, ensuring completion within budget and timelines. Manage engineers' documentation for accuracy and efficiency, certifying timesheets correctly. Conduct regular safety and quality audits to ensure the proper use of equipment by engineers and subcontractors. Oversee Health & Safety compliance for your team and subcontractors, ensuring alignment with legislation and Tyco's Zero Harm policy. Identify and assess training needs while encouraging team development through annual appraisals and hands-on management. Proactively manage project forecasts and budgets, while building strong customer relationships to minimize disputes.

What we look for

Essential:

Driving license Previous experience in a customer-facing environment Outstanding communication and customer service skills Be able to demonstrate strong organisational skills Proactive approach to unexpected situations, with an ability to inspire and influence others

Preferred:

Experience in the Fire & Security industry Strong people management skills and a proven track record in developing teams P&L experience

Why work for ADT?

We've crafted the ideal platform for you to advance your career at ADT, offering a multitude of opportunities for growth. Alongside excellent career progression, you will enjoy:

Competitive salary Annual Company Bonus Scheme Pension matching up to 7% 25 days of holiday plus bank holidays Company vehicle and ongoing training Industry-leading Health & Safety and employee assistance programs Career advancement opportunities A team with an average of 20+ years of service The chance to become a cherished member of our Winning Team Staff referral scheme up to 2,000 Rewards & recognition programs

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