We are seeking a dedicated and experienced Team Supervisor to lead our dynamic team in a fast-paced hospitality environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional service. As a Team Supervisor, you will be responsible for overseeing daily operations, ensuring food safety standards are met, and fostering a positive work atmosphere that encourages collaboration and excellence.
Main Responsibilities
Training/development of employees in line with the Subway brand's training requirements - you will lead by example!
Checking in deliveries, order matching and daily banking
Prepare required paperwork in relation to stock and sales.
Manage cash balances and minimise wastage
Ensure 100% compliance in accordance to Subway and council guidelines
Perform inventory management and stock control including weekly stock take and reports
Analyse the Weekly Sales & Inventory Report to improve the business
Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
Implement in store marketing material and POP in line with campaigns
Ensure safety procedures are followed to prevent injury
Provide a safe work environment for employees and customers
Promote and encourage a high level of customer service amongst employees
Handle unresolved and/or escalated customer complaints
Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.
Successful Candidate will be required to work a mixture of days/weekends/evenings.
Job Types: Full-time, Permanent
Pay: 12.21-13.00 per hour
Expected hours: 30 - 35 per week
Benefits:
Company pension
Flexitime
On-site parking
Work Location: In person
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