Job Description

Job Title: Solution Analyst
Location: Portsmouth - Hybrid
Role Type: Full time / Permanent
Role ID: SF51724

At Babcock we\'re working to create a safe and secure world, together, and if you join us, you can play your part as a Solution Analyst at our Portsmouth site.

The role

As a Solution Analyst, you\'ll have a role that\'s out of the ordinary. You\'ll work closely with our customers to deliver, maintain, troubleshoot and enhance SuccessFactors functionality, the solution lead adds value to the SAP (Neptune) organisation through their technical and business process knowledge of this area.

Day to day, you\'ll lead regular reviews with regards to SuccessFactors releases, enhancements/new functionality, end of life plans/updates and perform application research.

• Create and communicate to the SuccessFactors Solutions team and the HR Business Solutions team the details from the releases / enhancements / new functionality and end of life products in a timely manner, to ensure plans and delivery can be completed with no impact to the service.
• Lead and deliver all bi-annual release, ensuring all areas are communicated and tested by both SF team and HR business.
• Work with the Service Desk, SuccessFactors Administrators, HR and Shared Service Centre teams to facilitate incident, problem resolution and SF releases/upgrades
• Ensure all Service SLAs are met for the SuccessFactors solution.

Essential experience of the Solution Analyst,

• Proven hands-on experience of SuccessFactors, configuration and support experience.
• Proven experience of managing and leading projects, changes and releases.
• Proven experience of Service Management
• Proven experience of integration, configuration and support of SuccessFactors and HR. (Boomi & CPI)

This is a hybrid role, with ad hoc visits to local sites.

Qualifications for the Solution Analyst,

• SuccessFactors Certification Employee Central & LMS or equivalent experience.

The successful candidate must be able to achieve BPSS/SC (must be British Nationals) security clearance level for this role.

Our Benefits

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive ten days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• \'Be Kind Day\' enables employees to take one working day\'s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

For the full extensive Benefits package please visit our Careers pages

Babcock International
For over a century Babcock International have helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We\'re committed to building an inclusive culture where everyone\'s free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 20/07/2023

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Babcock