Job Description

Superhero Lettings & SA Management Assistant

Location:

Office-based (with local travel for viewings)

Company:

Owl.rent

Type:

Full-time

About Owl.rent

At Owl.rent, we're on a mission to make renting smarter, fairer, and easier for everyone. We combine technology with a human touch to deliver a seamless experience for landlords, tenants, and partners alike.

We're now looking for a

Superhero Lettings & SA Management Assistant

to join our friendly team -- someone who's organised, people-focused, and ready to get stuck in with property viewings, tenant support, and all things lettings.

Your Mission

As our Lettings Assistant, you'll be at the heart of the action -- helping people find their perfect home, supporting landlords, and making sure everything runs smoothly from enquiry to move-in day. You'll spend part of your time in the office handling admin and customer communication, and part of your time out and about conducting viewings.

Key Responsibilities

Coordinate and conduct property viewings

, showcasing properties in their best light.

Handle enquiries

from tenants and landlords via phone, email, and in person.

Prepare and manage tenancy paperwork

, referencing, and compliance documents.

Manage schedules

, ensuring viewings, inspections, and move-ins run on time.

Support the lettings team

with administrative tasks and customer updates.

Keep systems and listings up to date

with accurate property and tenancy information.

Your Superpowers

Fantastic communication and people skills -- you love helping others. Organised and reliable, with strong attention to detail. Confident working both in the office and out at viewings. A positive, can-do attitude and a friendly, professional manner. Full UK driving licence and access to a vehicle (essential for viewings).

Bonus Powers

Experience in lettings, estate agency, or property management. Knowledge of tenancy processes or lettings compliance. Comfortable with digital tools and CRM systems (training provided).

What's in It for You

Competitive salary and performance-based bonuses. Full training and ongoing career development. A supportive, close-knit team with a sense of humour and purpose. The chance to play a key role in an innovative company reshaping renting.
Job Types: Full-time, Part-time, Permanent

Pay: From 12.50 per hour

Expected hours: 40 per week

Work Location: In person