Job Description

for Oushk Pharmacy

About Us

Oushk Pharmacy is a leading online pharmacy dedicated to delivering safe, effective, and innovative healthcare solutions. We pride ourselves on providing personalised care and offering a broad range of treatments through our online prescription service. Our focus on customer satisfaction and patient safety has earned us a growing reputation for excellence. With a dedicated team, we aim to create a seamless and accessible pharmacy experience for all our patients.

About the Role

You'll lead the clinical and operational side of the pharmacy -- from prescribing and team management to building the systems that keep things safe and scalable. This is a build-systems-from-scratch role. You'll report directly to the Hira and Bilal & work closely with our prescribers, dispensers, and support team.

You'll wear multiple hats: clinical lead, team manager, day-to-day problem solver. As our Superintendent Pharmacist and Registered Manager for CQC, you'll take full ownership of legal operations, service quality, and regulatory compliance across the board. You'll be responsible for legal operations under GPhC regulations, provide expert guidance to the team, and take an active role in prescribing and daily pharmacy ops.

Key Responsibilities

Right away:

Being the responsible Pharmacist in line with GPhC standards.

Prescribe medication during high-volume periods or complex cases.

Lead our clinical + dispensing team (prescribers, dispensers, customer support)

Oversee day-to-day pharmacy operations -- from handle customer escalations to tech issues and anything else that keeps things moving.

Review and rewrite SOPs, policies, and protocols to match how things actually work.

Prepare and lead on GPhC inspections, audits, and quality systems.

As the Pharmacist & Registered Manager for CQC:

Lead the day-to-day running of the service, making sure care is safe, high-quality, and centred around the people we support

Make sure we're always fully compliant with CQC regulations and any other legal requirements

Oversee hiring, onboarding, and training, and support the team's growth and development

Keep our records sharp, stay on top of statutory notifications, and make sure we're always ready for inspections

Handle safeguarding, health & safety, and risk management to keep both patients and staff protected

Build strong relationships with patients, families, external partners, and regulators

Keep an eye on budgets and resources to make sure the service runs sustainably

Handle complaints and incidents in a calm, thoughtful, and regulation-aligned way

Need to Have

GPhC-registered pharmacist, with at least 3 years post-registration

Independent Prescribing Qualification

Experience in a community pharmacy setting

Management experience -- you've led a team, handled inspections, written SOPs, and owned tough decisions

Confidence to make decisions without constant input

Nice to Have

Experience in a GP practice or online pharmacy

Knowledge of GLP-1 medication

Experience improving or automating operational systems

We are currently based in Hyde, but are in the process of moving location to SK4, so ability to travel here is a must.

Oushk Pharmacy offers an exciting and supportive work environment, with ample opportunities for professional development. We look forward to receiving applications from qualified candidates who are passionate about making a positive impact on patient care and contributing to the success of our business.

Job Types: Full-time, Permanent

Pay: 80,000.00 per year

Benefits:

Company pension Employee discount On-site parking
Education:

Master's (required)
Experience:

WEIGHT LOSS: 1 year (required)
Work Location: In person