Job Description

Hours:40 hours per week, over 5 days to include weekend and bank holiday working

Location: Superstore, Weston-super-Mare

Salary:26,853 per annum

If you are truly customer service focused, thrive on a challenge, enjoy working with a diverse group of people, are excited by discovering preloved treasures and would relish the opportunity to step into a manager role, this role could be perfect for you.

Your role will be to assist with managing a team, supporting the Superstore and Donation Centre Manager in the running of our Superstore. Your main responsibility will be running of the shop floor in the manager's absence and leading the team to achieve great customer service at all times. You will also work with and manage a team of paid staff and volunteers, maintaining excellent relationships with our donation centre, Ecommerce and distribution/logistics staff.

This is a great opportunity for someone who loves retail and working in a lively, fast paced environment. You will need to have enthusiasm, leadership and motivational skills, be customer orientated and target focused, and enjoy working with a diverse range of products and people. You will also be required to complete paperwork and therefore a working knowledge of Microsoft Office products is essential.

In return, we offer:

6.6 weeks holiday (increases with service)

Contributory pension/NHS transferable

Healthcare discount scheme

Employee assistance programme

Subsidised bus travel with First Bus Commuter Travel Club

Cycle to work scheme

The successful candidate will receive full training, covering all aspects of the role.

For an application pack, please visit our website at: http://westonhospicecare.org.uk/careers/

if you require more information please email jobs@westonhospicecare.org.uk or call us via reception on 01934 423900.

Note: we are unable to accept CVs without a completed application form.

The closing date for completed applications is Tuesday 15 July 2025 (midday). It is anticipated that interviews will take place on Wednesday 23 July 2025.

We value and encourage applications from all sections of the community.

Job Types: Full-time, Part-time

Pay: 26,853.00 per year

Expected hours: 40 per week

Benefits:

Company pension Cycle to work scheme
Schedule:

Weekend availability
Work Location: In person

Reference ID: WHC-DCFM