Job Description

GET BAKED is a well known, fast growing dessert brand, that punches well above its weight and has big plans for the future.

With an incredibly loyal following all over the world, our Manchester will be very much a destination venue, which people travel far and wide to visit. We are looking for an experienced Shift Leader to join our team.

Overview:
We are seeking a highly skilled and experienced Supervisor/ Shift Manager to oversee our operations at our GET BAKED Manchester branch. As the Supervisor, you will be responsible for managing all aspects of our store, including back and front of house management, team management, and ensuring exceptional customer service. If you have a passion for the food industry and possess strong leadership skills, we would love to hear from you.

Duties:
- Support the General Manager all day-to-day operations of our store, ensuring smooth and efficient functioning.
- Manage and supervise all in-store staff, ensuring adherence to food safety and hygiene standards
- Monitor food and drink production processes to maintain quality and consistency
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Collaborate with other teams, such as our production bakery and senior management team, to achieve business objectives
- Completion of rotas on a monthly basis, paying close consideration to the impact of labour costs on our margins
- Conduct regular performance evaluations of staff members and provide constructive feedback
- Create and maintain budgets, monitor expenses, and identify areas for cost reduction
- Handle customer complaints or concerns in a professional and timely manner

Skills:
- Extensive experience in the hospitality industry in a managerial role.
- Strong knowledge of kitchen operations, food preparation techniques, and food safety regulations
- Excellent leadership skills with the ability to motivate and inspire a team
- Proven track record in managing a successful restaurant, takeaway or bakery
- Exceptional communication skills, both verbal and written
- Strong problem-solving abilities with the capacity to make quick decisions under pressure
- Outstanding organisational skills with attention to detail
- Enjoy the day to day work, including some BOH work, serving customers, as well as the daily management tasks
- Ability to work under pressure and adapt to a fast-paced environment.

If you meet the above requirements and are ready to take on this exciting opportunity as our Supervisor, please submit your application along with your CV. We look forward to hearing from you!

Job Types: Full-time, Zero hours contract

Pay: 13.00 per hour

Benefits:

Casual dress Discounted or free food Employee discount Store discount
Work Location: In person