Job Description

Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.



We are looking to recruit on a permanent basis a Support Services Supervisor to support our Newtown Support Services team. The hours of work are 37.5 hours and there will be a requirement to work weekends on a rota, this role will be permanent.

The key responsibilities of this role will include:

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Providing day to day management of all staff in the Domestic, Catering and Portering services



Ensuring all services delivered within full compliance to all appropriate legislation and local policies and procedures



Conduct regular audits on hotel services ensuring compliance to policies and legal requirements



Plan, coordinate and monitor activities to ensure that all services comply with health and safety requirements



Deputise for the Support Services Coordinator as required



Ensure equipment, resources, materials are ordered and available to maintain operating stock levels



Maintain excellent lines of communication with internal and external stakeholders to ensure services are delivered in line with the needs of the hospital



We are looking for someone who is hard working, committed and reliable with the enthusiasm to deliver a high-quality service.



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.



As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.



To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/ . There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.



Ensure adequate staff cover is in place, at the agreed levels to meet the service needs ensuring that staff rosters are fair and equitable collating and approving Bank time-sheets; and all electronic systems are fully undated to ensure accuracy.



Identify and escalate any unplanned staff shortage through leave absence, sickness, or vacancy to a Manager as early as possible.



Authorise leave, identifying any absences and apply relevant policy and procedure, in conjunction with HR support as required.



Deliver induction for new employees and provide mentorship and training for the team to improve performance, and ensure all statutory and mandatory training is completed.



Ensure all staff have Performance Development Reviews that have clear objectives, expectations and to identify any additional support or training needs required.



Plan and prepare schedules for all services to enable the controls and checks via audit of services. Undertaking a programme of quality control to ensure methods and equipment/materials used meet quality standards.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.