Job Description

Position Overview

The Supply Chain Administrator is responsible to co-ordinate the company activities from receipt of sales order through to despatch including invoice processes and to support and manage internally named key accounts. This involves maintaining the sales and purchase ledger, order processing and arranging dispatch of finished goods in line with the customer's requirements whilst maintaining superior customer service and following the company's internal processes. They shall also be supporting the effective management of the procurement process, ensuring deliveries in purchasing of components and services in alignment with business needs and plans. The role plays a key part in managing, monitoring stock levels and reporting and working with the Supply Chain Manager.

Key Responsibilities

Sales Ledger

Setting up new customer accounts

Ensure all customer order are inputted onto the system in a timely manner - checking the cost of sales and selling price as per costing. Along with delivery instructions.

Producing invoices and credit notes and customer pro-forma invoices

Inputting data onto Sage Manufacturing 200

Setting up new product codes in Sage Manufacturing 200 e.g. finished goods

General Administration

Completing loading sheet for finished goods

Preparing despatch notes for finished goods and associated paperwork

Update warehouse calendar regarding deliveries in and out

Liaising directly with customers regarding their sales orders including any transport required booking.

Arranging transport with hauliers in line with the production plan - UK

Liaising with customers to determine booking in slots

Monitoring and ordering general consumables e.g. nonspecific stocks.

Answering the phone in a professional manner

Meet and greet all guests to the site

Procurement & Supply Chain

Check weekly plans and chase and ensure all deliveries of materials are here ahead of plan date.

Supporting the Supply Chain Manager on keeping production packing and blend plans updated - holiday cover

Stock & Inventory Control

Monitor stock levels of raw materials, components, packaging, and finished goods in collaboration with the Stock Controller and Supply Chain Manager.

Managing stock controller with weekly reports of PI Checks.

Support Supply chain manager with annual stock take.

Supplier & Contract Management

Maintain accurate supplier records including pricing, lead times, MOQs, and contact details using Sage Manufacturing 200.

Process Improvement & Reporting

Drive continuous improvement within the procurement and stock control processes.

Inventory accuracy

Sales Order receipt / acknowledgement through to dispatch of finished goods including invoicing

Processing of purchase orders supporting Supply Chain Manager - holiday cover

Team Collaboration & Leadership

Liaise effectively with cross-functional teams including Sales, Operations, Supply Chain, and Finance.

Work alongside the Supply Chain Manager and provide day-to-day guidance and support to ensure supply chain efficiency.

Key Performance Indicators (KPIs)

Inventory Accuracy

Customer OTIF (On Time In Full).

On time delivery of accounts information

Accuracy of accounts information processed

Despatch times of finished goods

Essential Skills & Experience

Customer service - liaising with customers about sales orders

Strong numerical and analytical skills with attention to detail.

Effective communicator with the ability to influence internal and external stakeholders.

Ability to work collaboratively in a cross-functional team environment.

Proficient in Microsoft Office, Excel, especially Outlook

Key Relationships

Internal: General Manager, Supply Chain Manager, Warehouse Team, Quality Team, Finance Coordinator, Operations Manager, and Sales Team.

External: Suppliers and Customers

Additional Information

Active participation in continuous improvement initiatives is expected.

MUST BE COMMUTABLE TO THE OFFICE

Job Types: Full-time, Permanent

Pay: Up to 30,000.00 per year

Benefits:

Company pension Health & wellbeing programme Life insurance On-site parking
Ability to commute/relocate:

Deeside CH5 2UA: reliably commute or plan to relocate before starting work (required)
Work Location: In person