Job Description

Supply Chain Assistant

Stoke Ferry Mill, Kings Lynn, PE33 9SE

About 2Agriculture:

2 Agriculture is an independent milling business dedicated to supplying high quality poultry feed for over 50 years. We pride ourselves on our commitment to excellence, innovation, and sustainability in the agricultural sector.

At 2Agriculture our core values are at the heart of everything we do:

S

afety First: Every person is responsible for their own safety and of those around them

T

eamwork: Collaboration and mutual support drive our success

A

ccountability: We take responsibility for our actions and their impact

R

espect: We value every individual and their contributions

S

ustainability: We are committed to sustainable practices for a better future

Position

: Supply Chain Assistant

Salary:

29,000

Hours of work:

Monday to Friday, 40 hours per week. With weekend holiday cover when required.

Location

: Stoke Ferry Mill, The Hall, Stoke Ferry, Kings Lynn, PE33 9SE

Benefits:

Company Pension and Salary Sacrifice Scheme, Life Assurance Scheme, Annual Discretionary Bonus Scheme, Salary Sacrifice Electric Car Scheme, Employee Savings & Discount Scheme which grants you discounts to high street stores, gym memberships, travel and much more. Employee Assistance Programme with access to a wellbeing hub, including a 24hr GP and counselling service. Free Uniform/PPE, Free Onsite Parking, and many other benefits.

Are you looking to kick-start or grow your career in supply chain and logistics? Do you enjoy problem-solving, working with people, and making sure things run smoothly behind the scenes? If so, this could be the perfect role for you!

We're looking for a motivated Supply Chain Assistant to join our dynamic team. In this role, you'll be right at the heart of our operations, supporting everything from transport planning and raw material management to customer service and communication.

Role Overview:

As a detail-oriented and proactive Supply Chain Assistant you will support the efficient management of transport planning, raw material coordination, and customer service operations. The successful candidate will play a key role in ensuring timely deliveries, accurate stock control, and smooth communication between suppliers, customers, and internal teams.

Key Responsibilities

:

Transport Planning

Support the Transport Planning Manager and Transport Planners with administration duties and the transport scheduling for the Mills, complying with driver's hours and maximising utilisation of company resources.

Coordinate and complete daily transport schedules to ensure timely and cost-effective deliveries.

Monitor delivery performance by collating daily KPI data.

Liaise with customer service to ensure the efficient flow of information so all internal and external requirements are met.

Ensure that feed deliveries are planned in a way that all food safety standards and requirements are adhered to, maintaining standards of good practice to minimise any food safety risk to both the birds consuming the feed and the end consumer.

Comply with Health and Safety policies and procedures ensuring compliance with legislation and aligned to best practice.

Assist with route planning and optimisation to reduce lead times and costs.

Work in conjunction with the transport team to ensure the driver and vehicle resources are allocated correctly.

Raw Materials

Co-ordinate with other operational areas to order materials and allocate resources to meet production demands.

Liaise with mill production and transport scheduling to ensure amendments or cancellations of orders are efficiently recorded to accurately maintain stock levels.

Liaise with customers and suppliers to ensure the efficient flow of information so all internal and external requirements are met.

Support procurement and inventory teams in monitoring raw material requirements.

Track stock levels, anticipate shortages, and assist with purchase order processing.

Maintain accurate records of material movements and support stock reconciliation activities.

Customer Services

Responsible for providing support to customers via email and telephone. This includes processing customer orders, amendments, confirmations, and cancellations.

Support the Mills with smoothing the delivery demand during the week in line with the Mills capacity.

Liaise with the appropriate external contacts to maintain accurate and up to date prescription records where required by customers.

Complete administrative paperwork as required for company reporting procedures, ensuring all records are accurate, compliant, and up to date.

Act as a first point of contact for customer delivery and order queries.

Handle complaints and service failures professionally, ensuring quick resolution.

Collaborate with operational teams to maintain excellent customer satisfaction.

Skills & Qualifications

Previous experience in supply chain, logistics, or customer service (preferred). Strong organisational and time-management skills with attention to detail. Excellent communication skills, both written and verbal. Proficiency in MS Office (Excel, Outlook, Word); knowledge of ERP systems is an advantage. Ability to multitask and work effectively under pressure. Problem-solving mindset with a focus on continuous improvement.

What We Offer

Opportunity to gain experience across multiple areas of supply chain management. Supportive team environment with professional development opportunities. Competitive salary and benefits package.

How to apply:

If you are a passionate and results driven individual looking to take on a challenging and rewarding role, we would love to hear from you.

Please submit a CV and covering letter detailing your experience and why you are a perfect fit for this role via email to hr@2agriculture.com

Please note, due to the volume of applications we will only be contacting the candidates selected for interview.

Job Types: Full-time, Permanent

Pay: 29,000.00 per year

Benefits:

Company pension Employee discount Referral programme Store discount
Work Location: In person