Job Description

Supply Chain Assistant

Reporting to: Head of Supply Chain

Direct reports: None

Location: Office-based (Covent Garden, London WC2B)

Hours:

Part Time,

8.30 - 1.30pm Mon - Fri (4 days in office, 1 day working from home)

Salary: 22,000-23,300 per annum (based on experience)

Company Profile

Founded in 1760, Champagne Lanson is one of the oldest Champagne Houses, renowned for its heritage, craftsmanship, and dedication to producing wines of exceptional character. With more than 265 years of tradition, Lanson has remained true to its values of authenticity, openness, and elegance, creating champagnes celebrated for their freshness and finesse. Today, Lanson wines are enjoyed in over 80 countries worldwide.

Since 1977, Lanson has proudly been the Official Champagne Supplier to The Championships, Wimbledon, one of the world's most iconic sporting events. Lanson International UK Ltd, a wholly owned subsidiary of the Lanson-BCC Group, manages distribution across the UK and Ireland, ensuring the House's unique style and reputation are upheld in one of its most important markets.

Job Brief

We are seeking a Supply Chain Assistant to provide frontline support to customers regarding orders, deliveries and logistics issues. Working closely with the Head of Supply Chain, this role is to ensure smooth order processing, timely deliveries and excellent customer service. This position plays a key role in maintaining client satisfaction and supporting the end-to-end supply chain process.

Experience & Skills

Essential

Processing all UK Orders (Wine, Samples and POS ) before the cut off of 1pm, including preparing labels for specific orders

Processing all UK pro-forma orders, liaison with Accounts department for payment confirmations

Dealing with all UK delivery queries

Order acknowledgement and advising delivery dates to the customer via email

Checking order and delivery status on VCIS where required

Be the first point of contact with customers either by telephone, electronically or face to face

First point of contact for the Lanson team relating to logistics and order enquiries ex London City Bond

Manage returns and goods in, liaison with London City Bond

Ongoing stock control of all on site samples

Ongoing processing of all UK sample requests and staff cases

General administrative tasks including online filing of orders

Maintenance of the LCB mis-pick, stock discrepancy spreadsheet

Excellent written and verbal communication skills

High attention to detail and excellent organisational skills

Ability to manage multiple priorities to meet deadlines

Desirable

Validating orders on AS400 (Application System/400)

London City Bond Stock control: Entry of the preliminary monthly Stock reconciliation book to book

Process FCA orders in absence of the Logistics Manager, enter details on the FCA Order tracker

Run the EDI process in the absence of the Logistics Manager

Provide codes and costs to LCB Goods in for Replenishment deliveries in absence of Logistics manager

Working knowledge of IBM AS400, SAP Web Intelligence, COFANET, EDI, and customer web portals.

Proficient in Microsoft Office (Excel, Word, Outlook)

A positive, "can-do" attitude, with a willingness to support colleagues.

A team player with a good sense of humour.

Knowledge of wine and /or champagne industry

Compensation & Benefits

Competitive salary (22,000 to 23,300, depending on experience)

Discretionary annual bonus

Private health insurance

25 days' holiday per year, plus 8 public holidays

Company pension scheme

Monthly luncheon vouchers

Hybrid working (4 days in office, 1 day from home)

Next Steps

If you feel you have the necessary skills and experience to succeed in this role, please send your CV and covering letter to Priyanka Jhangiani (HR Advisor) at: recruitment@lansoninternational.com.

Job Type: Part-time

Pay: 22,000.00-23,300.00 per year

Expected hours: 25 per week

Benefits:

Company pension Free flu jabs Private medical insurance
Ability to commute/relocate:

London WC2B 4AS: reliably commute or plan to relocate before starting work (preferred)
Education:

Diploma of Higher Education (preferred)
Experience:

Supply chain: 3 years (preferred)
Work Location: In person