Job Description

Company Overview

Stourgarden is a leading UK onion business with an annual turnover of approximately 100 million. Operating at scale within the fresh produce sector, Stourgarden supplies major retail, wholesale and foodservice customers, underpinned by a strong operational and logistics capability. As part of continued growth and operational development, Stourgarden is recruiting two Supply Chain Coordinators to support outbound logistics, equipment control and customer service across a 4 on / 4 off shift pattern.

Role Overview

The Supply Chain Coordinator will play a critical role in ensuring the smooth execution of outbound supply chain activities. This is a hands-on, fast-paced role requiring close collaboration with production, logistics providers and customers to ensure orders are delivered accurately on time and in line with customer requirements. Initially, the role will report directly into the Commercial Manager. In approximately six months, a Supply Chain Lead role will be introduced, who will assume day-to-day leadership of the team and report into the Commercial Manager.

Key Responsibilities

Outbound Logistics Coordinate daily outbound deliveries to customers, ensuring orders are dispatched accurately and on time Liaise with hauliers and transport partners to manage collections, deliveries and any delivery-related issues Monitor delivery performance and proactively resolve delays or exceptions Equipment Hire & Dehire Manage the hire and dehire of supply chain equipment (e.g. pallets, bins, crates) Ensure accurate tracking, documentation and reconciliation of equipment movements Work with suppliers and internal teams to minimise losses and control costs Customer Amendments & Service Respond promptly to customer amendment requests (order changes, delivery times, quantities, specifications) Liaise closely with production teams to assess feasibility and implement approved changes Ensure all amendments are accurately reflected in systems and communicated to relevant stakeholders Internal Coordination Act as a key interface between commercial, production and logistics teams Support production planning by providing clear and timely information on customer requirements and changes Contribute to continuous improvement initiatives within the supply chain function Systems & Administration Maintain accurate records within relevant supply chain and ERP systems Produce basic reports on deliveries, amendments and equipment movements as required

Skills & Experience

Essential

Experience in a supply chain, logistics, operations or customer service coordination role Strong organisational skills with the ability to manage multiple priorities in a time-critical environment Confident communicator, able to liaise effectively with customers, hauliers and internal teams Good attention to detail and a proactive problem-solving approach Comfortable working shifts, including weekends, on a 4 on / 4 off pattern

Desirable

Experience within FMCG, fresh produce, food manufacturing or agriculture Familiarity with outbound logistics and transport coordination Experience managing returnable transit equipment (RTE) or hired equipment You enjoy being hands-on and don't mind getting stuck in when needed.

Personal Attributes

Calm and resilient under pressure Commercially aware with a customer-focused mindset Collaborative team player with the confidence to challenge and escalate where required Adaptable and open to change as the supply chain function evolves

Development & Progression

This role offers the opportunity to be part of a growing supply chain team within a high-volume, fast-moving business. As the function develops, the successful candidates will work closely with a newly appointed Supply Chain Lead, offering potential for increased responsibility and career progression over time.

What You'll Get:

A key role in a growing business where your input really matters. Competitive salary and annual bonus potential. A supportive, down-to-earth team with a strong work ethic. The chance to shape how we do things as we continue to grow.
There are no sponsorship or relocation packages available with this job, please only apply if you are already within a commutable distance of CO6 4AP.

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Free parking
Education:

A-Level or equivalent (preferred)
Experience:

Supply chain: 1 year (required)
Work Location: In person