Job Description

About the Role:

We are looking for an experienced

Supply Chain & Logistics Coordinator

to join our growing supply chain team at MILE. This role is critical in ensuring the efficient movement of stock from suppliers to warehouses and customers.

Key Responsibilities:

Shipment Coordination:

Manage and track the movement of goods from manufacturers to warehouses and customers, ensuring timely and cost-effective deliveries.

Customs Compliance:

Handle customs clearance procedures, including accurate documentation, HS codes (including classification), and compliance with international import/export regulations.

Freight Management:

Liaise with freight forwarders, couriers, and shipping partners to secure the best rates and service levels.

B2C Shipment Management:

Handle queries with couriers for B2C shipments, conducting missing parcel investigations, ensuring customers have a smooth experience from purchase to delivery

Stock Control:

Work closely with the warehouse team to ensure inventory accuracy, efficient stock allocation, and timely dispatch of orders.

Supplier & Vendor Relations:

Collaborate with suppliers to ensure production timelines align with shipping schedules and customer deadlines.

Process Improvement:

Identify and implement best practices to streamline logistics processes and improve operational efficiency.

Problem Resolution:

Proactively troubleshoot logistics and customs-related issues, ensuring minimal disruption to supply chain operations.

Data & Reporting:

Maintain detailed shipment records, prepare logistics reports, and analyse performance metrics to help make informed decisions to optimise operations.

Requirements

Experience:

2+ years in a logistics or supply chain role within the fashion industry or a related sector.

Customs Knowledge:

Strong understanding of customs clearance processes, including import/export regulations, duties, tariffs, and HS codes.

Technical Skills:

Proficiency in logistics and inventory management

Communication:

Excellent communication skills to work effectively with suppliers, freight forwarders, and internal teams.

Problem-Solving:

Ability to identify and resolve logistics challenges in a fast-paced environment.

Attention to Detail:

Strong organisational skills with a keen eye for accuracy in documentation and reporting. *

Flexibility:

Ability to work under pressure, meet tight deadlines, and adapt to evolving business needs.