Job Description

Company Overview

Character.com..... Whether your favourites are Paw Patrol or Peppa Pig, Harry Potter or Minecraft, Star Wars or Bluey, Character.com is the one-stop shop for all character-based clothing for kids and adults.

Our happy clothes inspire small and big kids to express their unique identity. Our mission is to produce clothes that kids feel comfortable wearing, both literally and in themselves, so they're guaranteed to wear a smile whenever they put on our clothing!

Founded in 2009 and based in South Wales, we're now turning over more than 50 million per year and sell our amazing clothes internationally.

We're still founder-led, but in 2021, we secured significant investment to accelerate our development; an exciting phase that we want you to be a part of as we build a team to take Character.com to the next level.

So, what's it like here? Walk through the door, and you'll find a dynamic business with a family feel. It's an informal and inclusive place where people are empowered to succeed, work hard, have fun, and get the job done. We've taken care to cultivate this culture, and we hope you'll thrive in it.

Summary

We are seeking a Supply Chain Specialist to join our team. This role is vital in optimising our supply chain processes and ensuring efficient inventory management that aligns with our company's mission and values. You will help streamline operations and enhance overall supply chain performance.

Job Roles and Responsibilities

Updating FBA lead times for stock sent to FBA depending on seasonal changes Constantly updating processes to make the FBA department more efficient Creating seasonal shipments, for example, Back to School dedicated shipments Building the master sheets and determining data points to send accurate quantities Daily liaising with the WH to solve problems Liaising with third-party companies to coordinate shipments Developing systems to create containers, from the FBA office to the WH processes Constantly discussing with the WH ideas to streamline processes, for example, most recently updating the AWD process for STAR labels per the LW list. Creating and proofreading WH and FBA processes, for example, the Shop Preparation Process Tracking imports and exports and booking in on CSV test and LW Processes Implemented use of Wizard Industries to create USA Shipments By implementing this system, we save on the Amazon-imposed placement fees Shipments do not have to be approved on Amazon, saving time on the end process Box labels printed in the packing stage are suitable to be sent to Amazon, saving time on the end process Locations are determined before the plan is picked/packed, which is not possible without the API Changes can be made on the system to SKUs/Units to create the cost-effective splits possible The use of Wizard Industries to create AWD Shipments STAR labels are available to be printed before the plan is packed, allowing packers to stick the labels during this process, saving time and reducing sticking mistakes SKUs and units can be uploaded in bulk, saving time for the office on the upload (on Amazon, it needs to be uploaded SKU by SKU)

Management and Regulation of FBA

Implemented the commercial invoice board on Monday.com to track the progress of current shipments, moving through the stages from completing packing, to approval, to CSV test, to commercial invoices, to being shipped Implemented the FBA calendar on Monday.com to allow a streamlined process between the office and the WH to keep the WH up to date on Shop WH and Office Set up and implemented the process for SHOP on the office side, including templates and Monday.com boards for tracking Taught management the SHOP office processes so they could take over the office side for future uploads

Implement in New Job Role: FBA and WH Processes

Update the goods in process for maximum efficiency Tailor FBA processes depending on the marketplace and the type of plan, reintroduce pick by WH for efficiency Create SOPs for FBA processes for differing plans Create and implement new USA processes to make the pick more efficient, work with Wizard industries on this front
FBA and Trading Processes

Streamlining communication between Trading and FBA for more improved systems Updating how the watchlist is structured Implementing routines and processes in the FBA office to ensure that Trading is kept up to date on broken SKUs and the send/projection of new products FBA and Buying Processes Implementing processes to increase communication between FBA and Buying Providing Buying with FBA data and information so they have increased data to make more informed decisions Comparing Buying projections to FBA to see alignment and what potential changes are needed Adjusting the send based on FBA and Buying projections
Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Casual dress Company events Company pension Employee discount On-site parking Store discount
Work Location: In person