Job Description

Supply Only Administration Assistant - Full Time

Salary:

From 24,000 per year

Location:

Nelson, Lancashire BB9 0TA

Department:

Supply Only

Hours:

Monday to Thursday, 8:30 am - 5:00 pm; Friday, 8:30 am - 2:30 pm

Contract:

Permanent, office-based

About us

Sovereign Group Ltd is one of the UK's leading manufacturers of PVC-U windows, doors, composite doors, and sealed units. With over three decades of experience, we are trusted by customers nationwide for quality, reliability, and service. Our supply-only department provides products directly to clients who manage their own installations.

About the role

We are looking for a Supply Only Administrative Assistant to support our Supply Only Manager and ensure the smooth running of our client orders. You will write up supply only surveys, prepare quotes and order confirmations, manage the department mailbox and phone line, and maintain accurate client records. The role requires excellent attention to detail, strong organisational skills, and the ability to manage multiple priorities in a fast-paced environment.

Key responsibilities

Support the Supply Only Manager with the daily administration of client enquiries, quotes, and orders Write up supply only surveys from clients, checking sizes, specifications, and configuration details for PVC-U windows, doors, and composite doors Prepare and issue quotations, order confirmations, and related documentation Manage the supply only mailbox and phone line, responding promptly and professionally to client queries Maintain accurate records in the internal order processing system Liaise with Production, Despatch, and Transport teams to ensure deadlines and delivery requirements are met Track workloads, prioritise tasks, and provide updates to management as needed Produce simple reports on order status and client activity General office administration, including filing, scanning, and maintaining records

What we are looking for

Previous administration experience in a busy office environment is required Strong organisational and time management skills High attention to detail and accuracy in data entry and documentation Clear and confident communication skills, both verbal and written Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to work independently as well as part of a team Experience in the window and door industry, manufacturing, or supply chain is desirable but not essential.

Benefits

33 days holiday including bank holidays Company pension scheme Employee discount On-site and free parking Staff canteen Company sick pay scheme (after 2 years of service) Additional holiday entitlement: +1 day after 2 years of service and +1 day after 5 years Company events Early finish every Friday at 2:30 pm Training and development opportunities

How to apply

Please send your CV and a short cover letter to zczetowicz@sov-group.co.uk with the subject line:

Supply Only Administrative Assistant - Your Name

.

You can also apply via Indeed by attaching your CV and including a brief note in your application. Applications are reviewed on a rolling basis, and early applications are encouraged.

Job Type:

Full-time

Work Location:

In person (Nelson, Lancashire)

Job Type: Full-time

Pay: From 24,000.00 per year

Work Location: In person