Job Description

The Planned Care Service Group are looking to appoint an enthusiastic and suitably qualified Support Medical Secretary to support the Ophthalmology Service.
The post holder will be required to work on their own initiative within a team and demonstrate excellent typing , flexibility, communication and organisational skills.
The post holder must be IT literate and it would be an advantage if the post holder was familiar with NHS information systems such as WPAS (Myrddin).
Main duties of the job

• Plan own day to day tasks and duties.
• Undertake routine typing and audio typing of clinical correspondence.
• Provide secretarial support to a multidisciplinary team.
• Prioritise results and organise clinical activity.
• Liaise with patients, General Practitioners and other Health Boards/Trusts to arrange ongoing treatment and care.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Details
Date posted
25 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
110-AC200-0725
Job locations
Ysbyty Cwm Rhondda (YCR)
137 Partridge Road
Tonypandy
CF40 2LX
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and/or Knowledge
Essential

• 3 GCSEs or equivalent.
• NVQIII Business Administration or willingness to work towards
• RSAII Typing or equivalent relevant experience
• ECDL or equivalent.
• Ability to transfer IT skills to new applications.

Desirable

• Medical terminology
• Knowledge of Myrddin, WCCIS, FACE & NWIS IT systems

Experience
Essential

• Experience of working in an office environment.
• Experience of using databases

Desirable

• Has previously worked in the NHS or similar environment.
• Experience of working as part of a team.

Aptitude and Abilities
Essential

• Good communication and listening skills
• Excellent organisational skills.
• Flexible in approach to work and duties to meet the needs of the service.

Desirable

• Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
• Audio typing skills.

Person Specification
Qualifications and/or Knowledge
Essential

• 3 GCSEs or equivalent.
• NVQIII Business Administration or willingness to work towards
• RSAII Typing or equivalent relevant experience
• ECDL or equivalent.
• Ability to transfer IT skills to new applications.

Desirable

• Medical terminology
• Knowledge of Myrddin, WCCIS, FACE & NWIS IT systems

Experience
Essential

• Experience of working in an office environment.
• Experience of using databases

Desirable

• Has previously worked in the NHS or similar environment.
• Experience of working as part of a team.

Aptitude and Abilities
Essential

• Good communication and listening skills
• Excellent organisational skills.
• Flexible in approach to work and duties to meet the needs of the service.

Desirable

• Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
• Audio typing skills.