Job Description

Support Officer (EYPP)

Location: 1 Wheatsheaf Close, Ely, Cambs , CB6 3YH

Hours: 21 hours per week

Salary: 29,633.89 FTE which equates to 16,594.98 for 21 hrs pw

Permanent/Part-time

CHS Community Support Services work with vulnerable people who are homeless or at risk of homelessness, to promote independent living skills. The services also work with families/relatives to prevent homelessness and they support people to sustain their tenancies where they are in independent accommodation.

What You'll do

In this varied role, you will provide the highest quality support to young people aged 16 - 25 to enable them to achieve their personal aspirations and live as independently as possible


You will do this by working closely with other agencies; keyworking an allocation of service users, meeting them regularly to develop, progress and review their individual action plan, to support them achieving their goals and independent living skills. This includes coping strategies, maintaining their physical and mental wellbeing, tenancy sustainment, obtaining/maintaining employment, education or training and social activities.


You will also prepare accurate written and electronic records of daily events, support sessions, action plans, Rickter Assessments and support reviews etc.

About you

Able to work creatively to meet the needs of a diverse range of young people. Experience advising and supporting young people. Able to maintain firm boundaries, whilst also working flexibly to meet individual needs. Good communication skills - verbal, written and listening. Strong IT and office skills, and the ability to maintain office records and write short reports. Able to work without close supervision, and to make own decisions and prioritise tasks when necessary. Able to manage challenging situations when alone. A full UK driving licence, use of a car for work purposes and business insurance is essential.

Benefits

Employee discount scheme (retail, leisure, gym membership and fitness equipment) Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) Employee Assistance Programme Cycle to work scheme (salary sacrifice) One day off a year to volunteer for a charity of your choice 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff) Company sick pay 58p per mile business mileage allowance Refer a friend scheme (250) Contributory pension scheme, which both you and CHS contribute to Enhanced maternity and paternity leave Flexible Working Policy Full induction Comprehensive free training and development opportunities with paid time off Free DBS (for relevant posts) Free onsite/nearby parking

Please note this position is subject to a clear Enhanced DBS Disclosure. If you are registered with the online DBS Update Service, this may expedite your application process.

Closing date for applications: Midnight Thursday 24 July 2025

Interviews will be held: Friday 1 August 2025

For more information or for an informal chat please call Jamie Gerrard, Young People's Intensive Support Registered Manager or Jo Donnelly-Edmunds, Assistant Service Manager on 01945 489217.



Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services.

Our Purpose

We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support.