Job Description

Salary

PERMANENT, 37HRS, GRADE 3 26,838, FTE

Contractual hours

37

Basis

Full-Time

Region

Nottingham

Package

Life Assurance, Pension (up to 4%), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan

Date posted

17/07/2025

Job reference

REQ004084

SUPPORT PLANNER - ELIZABETH HOUSE, NOTTINGHAM, PERMANENT, 37HRS, GRADE 3 26,838, FTE

Are you an empathetic, compassionate and dynamic individual who wants to make a

difference in your role?

Are you looking for a Support role but need minimal anti-social hours?

Are you happy to travel in your role?



Elizabeth House is a well-established service based in Nottingham (Daybrook area) providing

accommodation and support for homeless people often with a range of complex support

needs. It is a 24-bed hostel with 59 dispersed flats in the community. We are looking for a

reliable, enthusiastic and self-motivated Support Planners who can demonstrate an

understanding of the issues facing those affected by homelessness. You will join a close knit

and loyal team who all bring their own strengths to the service.

You don't need to have prior Support Worker experience but must be confident and

empathetic and possess excellent communication and computer skills. Hours are 8am to

4pm and 2pm - 10pm 1 in 6 weeks covering a weekend.

As some of our dispersed housing is not accessible by public transport, you will likely need to drive for this role. We can discuss it with you if you don't but there will be travel involved.

Duties & Responsibilities

To provide support to Service Users in a safe and maintained environment, by

support planning, reviewing and assessing their individual risks and needs.
To ensure that tasks identified in support plans are communicated to Support Workers and that these tasks are clear, appropriate and agreed with the Service

User
You will have caseloads with Tenant's in the main Hostel. Sometimes covering residents that live in the 3 boroughs of Gedling, Broxtowe and Rushcliffe. Cost of travel is reimbursed. To prepare agreed support plans with Service Users.

Sign post Tenant's onto appropriate services for substance misuse management


& health.
Assist service users with housing applications and move on options. Assist service users with basic budgeting and life skills in order to support them to

move on to live independently.
To liaise appropriately with Key partners, stakeholders and service providers to

ensure appropriate support is offered to all Service Users.

Why Join Us?

We invest in you and encourage career progression - providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more. wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff. Employee assistance programme, salary sacrifice schemes.

Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
32 days holiday including Bank Holidays - increasing with service. Paid DBS and Update Service. Loyalty awards and non-contributory life insurance. Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham's few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.

As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.