Job Description

Support Worker - 16+ Semi-Independent 24/7 Provision

Springout House Ltd

Join Springout House as a Support Worker

We provide high-quality, 24/7 semi-independent accommodation and support for young people aged 16-18. This is a rewarding, hands-on role where you'll make a real difference in the lives of young people as they develop independence and navigate challenging experiences.

As a Support Worker, you will be a key person for young people in our service, helping them stay safe, develop practical skills, and feel supported as they transition to independent living.

Post:

Support Worker

Location:

Barking and Dagenham

Responsible to:

Placement Manager

Hours:

45 hours per week, including sleep-ins

Shift Pattern:

Start: 10:00 AM - 11:00 PM Sleep-in: 11:00 PM - 8:00 AM Off shift the following day at 10:30 AM Pattern: 3 shifts per week

Pay:

12.21 per hour 60 per sleep-in

Key Responsibilities

Provide unconditional support to young people to meet their physical, emotional, and day-to-day needs Offer 1:1 and group support (e.g., budgeting, college attendance, emotional regulation) Help young people develop independent living skills and transition into the community Support access to local services, facilities, and additional resources Maintain a clean, safe, and welcoming home environment Promote self-esteem, emotional safety, and personal growth Encourage positive behaviour and coping strategies Ensure safeguarding is prioritised and incidents are responded to appropriately Take part in reviews, assessments, and referrals with internal and external professionals Keep accurate records and communicate clearly with the team Work within Ofsted and company policies and standards Contribute to the continuous development of high-quality care

Who We're Looking For

We're looking for someone who genuinely wants to support vulnerable young people, who brings energy, empathy, and resilience to their work. You'll need to be proactive, positive, and have a good sense of humour, as well as the ability to stay calm under pressure and make quick decisions.

Essential Experience (One of the Following):

At least 1 year working in a children's home, 16+ accommodation, or with young people presenting challenging behaviour

OR

At least 3 years of experience providing care and/or support in another social care setting for children or young people

Skills and Personal Qualities:

Compassionate, approachable, and non-judgemental Emotionally resilient and able to manage challenging situations Confident working alone or as part of a team Strong communication and problem-solving skills Committed to safeguarding and upholding professional boundaries Flexible and able to work evenings, weekends, holidays, and overnight sleep-ins

Qualifications:

NVQ/QCF Level 3 in Children's Health and Social Care (or equivalent)

OR

a commitment to achieving this qualification through training

Requirements:

Proven experience working with young people in residential or 16+ care Must do overnight sleep-ins as part of the role Must be 18 or over Must have the right to work in the UK Good level of spoken and written English Successful applicants will undergo an enhanced DBS check A clear criminal record is essential Excellent understanding of safeguarding young people is essential

Why Work with Us?

Make a real difference in the lives of young people Supportive, well-trained and enthusiastic team Clear rota for a healthy work/life balance Full training and professional development provided Work in a high-spec, newly renovated house Full amenities: TV, washer-dryer, kitchen appliances etc On-site office space with printer and work computer Security cameras around the property for safety
All job descriptions are subject to periodic review.
This job description covers the range of duties required. It is Springout House's policy to, wherever possible, reach an agreement on changes. However, if this is not possible, Springout House reserves the right to change the job description in line with the needs of the organisation.

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Physical Setting:

Live-in
Shift:

Day shift Night shift
Application question(s):

How many years of experience do you have working with young people in a 16+ semi-independent accommodation or supported living setting? Are you able and willing to do overnight sleep-in shifts as part of your regular rota? Are you available to work both weekdays and weekends on a rota basis (including sleep-in shifts)?
Experience:

Social work: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person