Job Description

Job Role:

Support Worker

Service:

Bee Fold Lane 3L

Hours per week:

36 Hours per week - Days

Salary:

12.61 per hour

Location:

Atherton

About Bee Fold Lane

A warm and welcoming nine-bed nursing home situated in a peaceful residential area of Atherton, Bee Fold Lane is a service for adults with complex health needs, including acquired brain injuries. This is a 3L service, which is part of We Change Lives.


Our welcoming space includes a bright and spacious environment, featuring a versatile dining/activity area, and a sensory room that can become a cinema. Plus, we offer nutritious home-cooked meals from our fully equipped kitchen. We provide a high level of care, with our approach being entirely built around the people we support.

A Day in the Life of a Support Worker

As a Support Worker, no two days are alike - much like the diverse individuals we support. Our approach revolves around person-centered planning, tailoring our services to suit the distinct requirements of each person we support. We are deeply committed to working towards positive outcomes for every individual, celebrating even the smallest milestones on their journey to personal growth. As a Support Worker, you'll be equipped with comprehensive training to provide a wide range of assistance, including personal care, behavioral support, fostering independence and confidence, and nurturing positive relationships through effective communication.

Employee Benefits

As a charity, we do what we can to show our teams that we value them and the life-changing work they do, so we offer the following:

Welcome Bonus:

You'll receive 500 as a warm welcome to the team. Not eligible if we pay to sponsor you to work in the UK

Training and Development:

We offer access to both in-house and accredited courses. We will cover the cost of your qualification, and on completing Level 2 or above, you'll receive a 150 bonus (with an additional 50 for passing the care certificate).

Blue Light Card and other discount schemes:

We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.

Free Meals:

Available to all staff working 12-hour shifts, ensuring you stay energized with a hot or cold meal.

Refer a Friend:

You can earn a 200 bonus for referring a friend who successfully joins WCL.

Christmas Enhancement (Double Time):

Enjoy double-time pay for allocated Christmas hours worked.

Ongoing Technological Advancements:

Benefit from our investment in new technology, including care plans and Rota apps, with full training provided.

What We're Looking For

Although previous experience would be great, it's not essential, as all training and qualifications are provided on the job!


We're looking for caring individuals who align with our vision and values. You'll advocate for our residents, making a meaningful impact on their lives. Our commitment to innovation, valuing every team member, and creating a supportive work atmosphere defines us. If you're passionate about changing lives, you'll thrive with us.

Job Title:

Support Worker

Responsible to:

Service Manager

Responsible for:

The People We Support

Our Values

Supporting rights, needs, choices and dreams


Seeing the possibility to make a difference in all that we do


Being financially responsible and economically sustainable


Embracing new technology and innovation


Appreciating every colleague's contribution

Job Summary

To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.

Key Responsibilities

Colleagues

Mentor new colleagues during induction to support high-quality care delivery


Participate in supervision, observation and appraisal processes


Provide effective communication including accurate written reports

Business

Follow WCL financial procedures


Act in line with the organisation's environmental and sustainability principles

The People We Support

Help maintain a caring environment aligned with best practice, guidance and legislative requirements


Contribute to clear and effective communication with all stakeholders


Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)


Seek and share the views and preferences of the people we support


Promote high levels of satisfaction among people we support, families, colleagues and commissioners


Support the Service Manager with complaints and concerns following WCL policy


Maintain positive relationships with families, the community, and external partners


Understand and implement safeguarding procedures

Safeguarding

Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training


Recognise and report safeguarding concerns appropriately

Health and Safety

As an employee, you must:


Take reasonable care of your own and others' health and safety


Cooperate with the employer to ensure compliance with legislation


Avoid misuse of equipment or systems provided for safety


Support the Service Manager in maintaining a safe environment

Data Protection

Respect confidentiality in line with the Data Protection Act 2018 and ISO27001


Use and share information only with authorised people and for authorised purposes


This job description is not exhaustive and may be amended to meet service needs.

Person Specification

Qualifications

Desirable:


A recognised health or social care qualification


Additional relevant training or qualifications

Experience

Essential:


Evidence of wanting to professionally develop


Willingness and ability to learn



Desirable:


Experience supporting people with disabilities, older people, dementia or mental health needs


Experience working as part of a team

Technical Skills

Essential:


Ability to handle basic numerical data, including simple financial information


Ability to use Microsoft Office (Word and Outlook)



Desirable:


Ability to use WCL transport or own transport when required

Personal Qualities

Essential:


Understanding of fairness and valuing diversity


Understanding of safeguarding vulnerable adults and the ability to recognise concerns


Ability to work positively and flexibly as part of a team


Positive values relating to disability, older people, dementia and mental health


Understanding of WCL's key statements and how to demonstrate them


Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs


Good verbal and written communication skills


Ability to listen sensitively


Strong interpersonal skills


Ability to develop and maintain positive relationships with others



Desirable:


Ability to plan, organise and prioritise tasks


Understanding of positive, person-centred support planning

Ready to Change Lives? Apply Now!

If you are passionate about making a genuine impact, then we would love to hear from you. Once you've applied, one of our friendly team will be in touch to discuss the next steps!

More about We Change Lives and 3L

We Change Lives (WCL) is a charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, dementia, mental health issues and older people. Our mission is to support people in leading purposeful lives through compassionate care in residential homes, supported living schemes, and community services. We are excited to introduce you to 3L Care, a valuable addition to our family of services. 3L provide high-quality and compassionate residential nursing and social care for adults living with acquired brain injury, complex health needs, learning and physical disabilities - and we're thrilled to have them as part of the WCL family.